RCMS Trainer (Hospital Billing) (AC Manila)

PwC Acceleration Center Manila; Taguig; On-site; PHP 420,000 - 700,000; Full time

Job summary

PwC Acceleration Center Manila is seeking an RCMS Trainer (Hospital Billing) to optimize client billing processes and drive operational excellence. You will analyze operational needs, guide improvements, and support technology-driven automation within healthcare workflows.

The role emphasizes collaboration with clients, developing strategies, and building expertise in firm services and technology resources while advancing your professional brand in a dynamic environment.

Qualifications

• Bachelor's degree required.
• 1–4 years of relevant experience.
• Proficient in English (oral and written).
• Experience coding denials/quality assurance/training.
• Strong knowledge of medical billing processes and insurance reimbursement.
• Experience with healthcare billing software and Microsoft Office.

Responsibilities

• Analyzing client operational processes to identify areas for improvement and enhance productivity.
• Developing strategies to optimize operational efficiency and drive business performance.
• Collaborating with clients to implement technology solutions and process automation.
• Supporting the development of operational excellence frameworks to streamline processes.
• Applying operational analysis to provide insights and recommendations for process improvements.
• Utilizing Lean Process Improvement and Six Sigma methodologies to enhance operational strategies.
• Engaging in project management tasks to validate timely delivery of solutions.
• Assisting in the implementation of emerging technologies to maintain competitive advantage.
• Conducting process mapping and data collection to support operational analysis.
• Contributing to the development of innovative solutions for operational challenges.

Skills

Healthcare billing

Quality assurance

Training

Microsoft Office

English proficiency

Process improvement

Education

Bachelor's degree

Tools

Healthcare billing software

Job description

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference - every day.

As an RCMS Trainer (Hospital Billing) at PwC Acceleration Center Manila, you will engage with clients to optimize operational efficiency and effectiveness. You will analyze client needs, develop operational strategies, and provide guidance to streamline processes, improve productivity, and enhance business performance. Within our Business & Supply Chain Operations practice, you will focus on delivering consulting services that drive operational excellence and innovation.

As an Associate, you will contribute to client engagements and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. In this role at PwC, you will work closely with clients to analyze operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. You will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks, all while building a brand for yourself and opening doors to more opportunities.

Responsibilities

• Analyzing client operational processes to identify areas for improvement and enhance productivity
• Developing strategies to optimize operational efficiency and drive business performance
• Collaborating with clients to implement technology solutions and process automation
• Supporting the development of operational excellence frameworks to streamline processes
• Applying operational analysis to provide insights and recommendations for process improvements
• Utilizing Lean Process Improvement and Six Sigma methodologies to enhance operational strategies
• Engaging in project management tasks to validate timely delivery of solutions
• Assisting in the implementation of emerging technologies to maintain competitive advantage
• Conducting process mapping and data collection to support operational analysis
• Contributing to the development of innovative solutions for operational challenges

What You Must Have

• At least a Bachelor's degree
• At least 1 to 4 years of experience
• Oral and written proficiency in English required
• Proven experience in coding denials/quality assurance/training
• Strong knowledge of medical billing processes and insurance reimbursement
• Experience with healthcare billing software and Microsoft Office applications

What Sets You Apart

• Utilizing automation solutions for operational excellence
• Implementing process optimization and lean process improvement
• Excelling in operational analysis and operations strategy
• Demonstrating skills in business process improvement
• Applying emerging technologies for competitive advantage
• Engaging in active listening and accepting feedback
• Developing teamwork and communication skills
• Demonstrating knowledge of insurance and payer relations
• Identifying opportunities for process improvement
• Epic HB & PB experience is mandatory