RCMS Hospital Billing - Manager (AC Manila)

PwC Acceleration Center Manila; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center Manila is seeking a Manager in RCMS Hospital Billing to optimize operational efficiency within our Operations Consulting practice.

You will lead projects, analyze processes, and guide teams in implementing technology solutions and process automation to drive performance. The role emphasizes coaching, accountability, and client relationships within a dynamic advisory environment.

Qualifications

• Bachelor's degree required.
• 7 to 11 years of experience in hospital billing or related field.
• Strong English written and oral communication.
• Proven experience in hospital billing processes and insurance reimbursement.
• Experience with healthcare billing software and MS Office applications.

Responsibilities

• Leading operational consulting projects to enhance client efficiency and effectiveness.
• Analyzing client needs and developing strategies to streamline processes and improve productivity.
• Guiding teams in implementing technology solutions and process automation for operational excellence.
• Managing project planning, budgeting, execution, and completion to meet client expectations.
• Coaching team members to leverage their strengths and develop skills outside their comfort zones.
• Utilizing operational analysis and process optimization techniques to drive business performance.
• Engaging in strategic questioning to identify opportunities for operational improvements.
• Building and maintaining client relationships to support ongoing operational support and analysis.
• Promoting the adoption of emerging technologies and innovative solutions within client engagements.
• Confirming data integrity and compliance within operational frameworks.

Skills

Operations management

Process improvement

Team leadership

Analytical thinking

Strategic questioning

Education

Bachelor's degree

Tools

Hospital billing software

Microsoft Office

Job description

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Manager in RCMS Hospital Billing at PwC Acceleration Center Manila, you will play a pivotal role in optimizing operational efficiency and effectiveness within our Operations Consulting practice. You will work closely with clients to analyze operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Your expertise in providing consulting services will guide clients in streamlining processes, improving productivity, and driving business performance.

As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center Manila, you will focus on providing consulting services to optimize overall operational performance and develop innovative solutions. You will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.

Responsibilities

• Leading operational consulting projects to enhance client efficiency and effectiveness
• Analyzing client needs and developing strategies to streamline processes and improve productivity
• Guiding teams in implementing technology solutions and process automation for operational excellence
• Managing project planning, budgeting, execution, and completion to meet client expectations
• Coaching team members to leverage their strengths and develop skills outside their comfort zones
• Utilizing operational analysis and process optimization techniques to drive business performance
• Engaging in strategic questioning to identify opportunities for operational improvements
• Building and maintaining client relationships to support ongoing operational support and analysis
• Promoting the adoption of emerging technologies and innovative solutions within client engagements
• Confirming data integrity and compliance within operational frameworks

What You Must Have

• At least a 'Bachelor's degree
• At least 7 to 11 years of experience
• Oral and written proficiency in English required
• Proven experience in hospital billing
• Strong knowledge of medical billing processes and insurance reimbursement
• Experience with healthcare billing software and Microsoft Office application

What Sets You Apart

• Excelling in operations management and process improvement
• Utilizing automation solutions for operational efficiency
• Demonstrating proficiency in Six Sigma methodologies
• Embracing emerging technologies for innovative solutions
• Developing strategic questioning and analytical thinking skills
• Implementing lean process improvement techniques
• Enhancing operational support and analysis capabilities