Radiology Patient Care Coordinator

Helpware Inc.; Cebu City; On-site; PHP 260,000 - 420,000; Full time

Job summary

Helpware Inc. in Cebu City, Philippines, is seeking Patient Care Coordinators to assist callers with appointment scheduling, collect patient demographics, and verify insurance and financial information.

They process referrals, confirm benefits and authorizations for new and established patients, coordinate concerns with patients and referring providers, and perform outbound calls to support outpatient radiology services.

Responsibilities

• Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
• Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
• Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction.
• Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.

Job description

Helpware Inc. in Cebu City, Philippines, is seeking Patient Care Coordinators to assist callers with appointment scheduling, collect patient demographics, and verify insurance and financial information.

They process referrals, confirm benefits and authorizations for new and established patients, coordinate concerns with patients and referring providers, and perform outbound calls to support outpatient radiology services.