R&D Consumer Questionnaire Programming Analyst

PepsiCo; Mexico; On-site; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Learning programs

Wellness benefits

Flexible work arrangements

Scholarship programs for children

Job summary

PepsiCo México City Capability Center seeks a Consumer Research Specialist to design and program consumer research studies, coordinating with in-market teams to deliver on-time, on-budget insights. You will implement global CRT processes, generate questionnaires, and ensure quality control with the Consumer Scientist.

Ideal candidates bring a STEM background, strong data interpretation skills, and fluent English communication.

Qualifications

• BS in STEM (e.g., Data Science, economics, sensory science, statistics, engineering).
• Ability to interpret complex data and distil into actionable information.
• Fluent English (oral and written).
• Good English communications skills—internal and external collaboration.

Responsibilities

• Design and program Consumer Research studies with ICC/CL MCC.
• Leverage CRT processes to improve efficiency and quality.
• Lead questionnaire generation and ensure QA with Consumer Scientist.
• Program questionnaires into EyeQuestion and design study layouts.
• Be on call during field work to address system issues.
• Close out studies and share results with Data Analyst.
• Collaborate with Program Manager and Category Lead to improve methods.
• Communicate via Microsoft Teams and Office 365 tools.

Skills

BS in STEM

Data interpretation

Fluent English

English communication

Time management

Ownership & curiosity

Attention to detail

Education

BS in STEM

Tools

EyeQuestion

Microsoft Teams

Job description

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

The Opportunity

Your Impact

This role will partner the Experience Consumer Research team located in Mexico Capability Center (MCC) to ensure exceptional service is provided in support of Sensory Consumer Experience. This role will apply technical expertise to design and program Consumer Research studies, and coordinate with in-market ICC employees, to develop clear plans for projects to be completed on-time, in-full and on-budget with proper quality controls in place.

Responsibilities

• Work closely with Program ICC / CL MCC Manager, Data Analyst, reporter Sensory and Consumer Scientist, and vendor to design and program each Consumer research study, while ensuring best practices.
• Leverage existing global Consumer Research Transformation (CRT) processes and protocols and implement to drive time and cost efficiencies.
• Lead questionnaire generation- applying silver (AI) ready data tags. Ensure questionnaire is approved by Consumer Scientist
• Program questionnaire into EyeQuestion software. Generate study design (i.e. sequential monadic, monadic), serving order for number of consumers, blinding codes and share with field work agency and Category Lead.
• “On call” during field work in case system issues arise.
• Close out study once field work is complete and share with Data Analyst.
• Partner closely with Program Manager & Category Lead to identify new methods and processes to increase efficiency and quality.
• Work visibly & transparently in Microsoft Teams and other office 365 tools.

Qualifications

Who Are We Looking For?

Must have

• BS in STEM (e.g. Data Science, economics, sensory science, statistics, engineering).
• Ability to interpret complex data anddistilinto useful and actionable information.(translate written request to the consumer phasing tool)
• Fluent English
• Good communicationskillsin English– oral and written (external and internal to PepsiCo,collaboratingwith support groups, functions, stakeholders,team members)
• Ability to manage time effectively across multiple priorities and projects requiring a high degree of organizational and communication skills to ensure requests are deliveredin a timely manner.
• High degree of ownership,initiative,and intellectual curiosity.
• Attention to detail.

Nice to have

• Experience in quantitative consumer research, designs/ systems
• Working knowledge of sensory, statistical analysis programs or programming languages –Javascript, R, python, programming language basic.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.

• Internal digital platforms that promote self-learning.

• Development programs according to Leadership skills.

• Specialized training according to the role.

• Learning experiences with internal and external providers.

• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.

• Financial wellness programs that will help you reach your goals in all stages of life.

• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.

• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.