Quality Specialist - Elevate CX in Manila

Transcom Worldwide (Philippines), Inc.

Manila

On-site

PHP 391,000 - 614,000

Full time

14 days+

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Benefits offered by this job

Medical
Miscellaneous allowance
Education support
Loans
Dental
Sports (e.g. Gym)
Parking
Vision
Child Care Center
Scholarship Program
Retirement

Job summary

Transcom Worldwide (Philippines), Inc. in Manila is seeking a Quality Specialist to monitor service delivery, analyze customer interactions, and support continuous improvement across contact centers.

The role collaborates with operations and quality teams to uphold standards, enhance processes, and contribute to excellent customer experiences.

On-site role in Manila with competitive benefits and opportunities for professional growth.

Job description

Transcom Worldwide (Philippines), Inc. in Manila is seeking a Quality Specialist to monitor service delivery, analyze customer interactions, and support continuous improvement across contact centers.

The role collaborates with operations and quality teams to uphold standards, enhance processes, and contribute to excellent customer experiences.

On-site role in Manila with competitive benefits and opportunities for professional growth.

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