Quality Management Systems Supervisor

Hammerjack Pty Ltd; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

EssilorLuxottica seeks a Quality Management Systems Supervisor to lead the ISO 13485 and ISO 9001 compliant QMS, drive audits, and sustain a culture of quality across the organization in the Philippines. The role will oversee internal audits, document control, and quality programs to ensure compliance with ISO standards, regulatory requirements, customer expectations, and company policies.

The position involves cross‑functional collaboration to achieve quality, compliance, and business

Qualifications

• Bachelor's degree in Engineering, Quality Management or related technical discipline.
• Experience maintaining ISO13485 certified QMS.
• Experience in manufacturing environments, preferably Medical Devices/Optical.

Responsibilities

• Ensure compliance to ISO standards/regulatory requirements (FDA, customer specs).
• Lead Internal Audit Program with cross‑functional teams; manage schedules and findings.
• Manage CAPA system: initiation, root cause, corrective actions and verification.
• Develop and sustain quality awareness, training, and competency programs.
• Serve as Site Admin and SME for Quality Systems (MOC, Risk Management, Technical Risk Analysis).
• Support audits/inspections and coordinate resolution of observations.
• Collaborate with operations to strengthen processes and align quality objectives.

Skills

ISO 13485

Quality Management

Auditing

CAPA

Risk Analysis

Education

Bachelor's degree in engineering or related technical discipline

Tools

Quality systems

Job description

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world Join us in redefining the boundaries of what's possible.

Your Role

We are looking for a Quality Management Systems Supervisor who will lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS), driving a strong quality culture across the organization. The role wiil manage the internal audits, document control, and quality programs to ensure compliance with ISO standards, regulatory requirements, customer expectations, and company policies. Oversees QMS performance, monitored key quality metrics, and partnered with cross-functional teams to achieve quality, compliance, and business objectives.

Main Responsibilities

• Ensure the organization's continued compliance and certification to applicable international quality standards (e.g., ISO 13485, ISO 9001) and regulatory requirements, including FDA and customer‑specific requirements, through effective deployment, monitoring, and continuous improvement of the Quality Management System (QMS).
• Lead the planning, execution, and continuous enhancement of the Internal Audit Program by coordinating with cross‑functional teams, ensuring audit schedules and frequencies are met, identifying compliance gaps, and driving timely and effective closure of audit findings.
• Manage the Corrective and Preventive Action (CAPA) System, ensuring timely initiation, investigation, root cause analysis, implementation, effectiveness verification, and closure of CAPAs arising from internal audits, customer complaints, regulatory observations, and quality‑related incidents.
• Develop, implement, and sustain quality awareness, competency development, and training programs that enhance employee understanding of QMS requirements and foster a culture of quality, compliance, ownership, and continuous improvement.
• Serve as Site Administrator and Subject Matter Expert for key Quality Systems, ensuring effective implementation, governance, compliance, and continuous improvement of the following programs
• Global Management of Change (MOC)
• Risk Management
• Technical Risk Analysis
• Support customer, certification, corporate, and regulatory audits and inspections by ensuring audit readiness, maintaining compliance documentation, and coordinating the timely resolution of audit observations and findings.
• Collaborate with operational and support functions to strengthen quality processes, enhance process controls, and ensure alignment of quality objectives with organizational goals and customer expectations.

A Portrait of a Suitable Candidate

• Bachelor's degree in Engineering, Quality Management, Industrial Engineering, Manufacturing Engineering, Sciences Related Technical Discipline.
• Proficiency in maintaining ISO13485-certified Quality Management Systems
• Experience in manufacturing environments, preferably Medical Devices and Optical Manufacturing
• Proficiency in Risk Management, Technical Risk Analysis, Quality and Problem solving tools.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.