Quality Assurance Engineering Head (Automation Testing)

Globe Telecom; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Globe Telecom is seeking a QAE Head to define and drive the quality strategy across telco platforms and digital products. The role ensures quality from requirements to production, while leading QA teams, setting standards, and partnering with engineering, product and operations.

The candidate will lead, mentor, and develop QA engineers and QA managers, establish KPIs, and drive shift-left/right testing practices to achieve release readiness and robust automation initiatives.

Qualifications

• Leadership in QA strategy and governance
• Experience leading QA teams and managers
• Strong collaboration with engineering, product and operations

Responsibilities

• Define and own the QA/test strategy for Digital Channels
• Lead, mentor, and develop QA engineers and QA managers
• Establish quality standards, metrics, and KPIs and ensure end-to-end quality
• Drive shift-left and shift-right testing practices
• Oversee resource planning and capacity across programs
• Drive automation strategy and ensure scalable, maintainable test automation

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end - from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams. Quality Strategy & Governance Define and own the overall QA and test strategy for Digital Channels Establish quality standards, metrics, and KPIs Ensure quality gates Drive shift-left and shift-right testing practices Leadership & People Management Lead, mentor, and develop QA engineers and QA managers Build high-performing QA teams aligned to product domains Set performance goals and career development paths Manage resource planning and capacity across programs Delivery & Risk Management Ensure end-to-end test coverage across complex integrations Identify quality risks early and drive mitigation plans

Make release readiness and go/no-go recommendations Automation & Engineering Excellence Drive test automation strategy and adoption Balance manual, automated, and exploratory testing Promote testability, observability, and reliability engineering Ensure automation is scalable, maintainable, and business-aligned Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here Make

Your Passion Part of Your Profession.

Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie's New York.

Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose

In everything we do, we treat people right to create a Globe of Good. Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.