Quality Assurance Analyst

Hammerjack Pty Ltd; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Hammerjack Pty Ltd is hiring a Quality Assurance Associate to strengthen quality, ensure compliance, and drive continuous improvement across processes. You will coordinate nonconformities, monitor KPIs, analyze trends, and support data-driven improvements in a regulated environment.

Collaboration with cross-functional teams will be essential to align on operational and quality topics. The role requires a Bachelor's degree in a relevant field and 2–3 years of QA/regulated industry experience,

Qualifications

• Bachelor's degree in a relevant field.
• 2–3 years of experience in Quality Assurance, Quality Management, or a regulated environment (MedTech, Pharma, or Manufacturing).
• Basic understanding of quality processes, nonconformity management, quality standards, and regulatory requirements.
• Proficient in MS Office, particularly Excel, with experience handling data and monitoring KPIs.

Responsibilities

• Coordinate and monitor nonconformities, including assessment, documentation, follow-up, and closure.
• Analyze nonconformity and process data to identify trends, risks, and opportunities for improvement.
• Monitor quality KPIs and ensure accuracy/reliability of quality data.
• Prepare quality reports and provide data-driven insights to stakeholders.

Skills

Analytical thinking

Problem solving

Organizational skills

English communication

Education

Bachelor's degree

Tools

Excel

MS Office

QMS

ISO 13485

SAP

ServiceNow

Job description

Strengthen quality. Improve processes. Make an impact.

Join a global organization as a Quality Assurance Associate and help ensure quality, compliance, and continuous improvement across our processes. In this role, you'll coordinate nonconformities, monitor quality KPIs, analyze trends, and support data-driven improvements in a regulated environment. You'll work closely with cross-functional teams to identify opportunities, improve processes, and help maintain high standards of quality.

Your Role:

• Coordinate and monitor nonconformities, including assessment, documentation, follow-up, and timely closure.
• Analyze nonconformity and process data to identify trends, risks, and opportunities for improvement.
• Monitor relevant quality KPIs and help ensure accuracy/reliability of quality data.
• Prepare quality reports and provide data-driven insights to support stakeholders and decision-making.
• Support continuous improvement initiatives based on process performance and data analysis.
• Work with cross-functional teams to align on operational and quality-related topics.
• Support application of quality standards, processes, and regulatory requirements.
• Maintain accurate documentation and ensure quality information is properly recorded and communicated.
  

Your Profile:

• Bachelor's degree in a relevant field, with 2–3 years of experience in Quality Assurance, Quality Management, or a regulated environment such as MedTech, Pharma, or Manufacturing.
• Basic understanding of quality processes, nonconformity management, quality standards, and regulatory requirements.
• Proficient in MS Office, particularly Excel, with experience handling data, monitoring KPIs, and identifying trends.
• Strong analytical, problem-solving, and organizational skills, with a structured and detail-oriented approach to work.
• Good English communication skills and the ability to collaborate effectively with cross-functional teams and manage multiple priorities.
• Experience with a Quality Management System (QMS), ISO 13485, SAP, ServiceNow, or similar systems is an advantage.
• Experience in a medical device or highly regulated industry, as well as exposure to continuous improvement, quality data analysis, or additional language skills, is a plus.