Quality Assurance

V-Call Center Link Inc.; Pampanga; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading outsourcing company in Pampanga is seeking a Quality Analyst to develop and execute test plans ensuring software quality and to track defects using bug tracking tools. The ideal candidate has at least 1 year of experience in a call center setting, strong computer literacy, and proficiency in Microsoft Office applications. This position offers opportunities for career growth and development.

Qualifications

• At least 1 year Quality Analyst Experience in a Call Center Setting.
• Strong computer literacy with the ability to quickly learn.
• Proficient in Microsoft Office applications.

Responsibilities

• Develop and execute test plans and test cases to ensure software quality.
• Identify, record, and track defects using bug tracking tools.

Skills

Quality Assurance

Defect Tracking

Microsoft Excel

Microsoft PowerPoint

Job description

Job Requirements

• At least 1 year Quality Analyst Experience in a Call Center Setting.
• Technical Proficiency: Strong computer literacy with the ability to quickly learn.
• Technical Knowledge: Proficient in Microsoft Office applications, such as MS-Excel and PowerPoint.

Responsibilities

• Develop and execute test plans and test cases to ensure software quality.
• Identify, record, and track defects using bug tracking tools.