Quality Analyst

Recruitify_HR; Quezon; On-site; PHP 334,800 - 558,000; Full time

Job summary

A recruitment agency is searching for a Quality Assurance specialist in Palawan, Philippines. The ideal candidate will be responsible for ensuring quality standards are met for products and services. This role requires a Bachelor's degree and 3-5 years of experience in quality analysis, especially within BPO and the banking industry. Candidates should be knowledgeable of Six Sigma methodologies and possess strong analytical, problem-solving, and communication skills.

Qualifications

• 35 years of experience in quality analysis.
• Proficient in BPO processes and quality standards.
• Knowledge of the UK/US banking industry.
• Familiarity with Six Sigma methodologies.

Responsibilities

• Conduct thorough quality assessments for products and services.
• Identify and report defects and inefficiencies in the quality assurance process.
• Develop and implement quality assurance methodologies and best practices.
• Collaborate with the development team to ensure quality standards are met.
• Prepare detailed documentation of testing processes and quality metrics.

Skills

BPO processes and quality standards

Analytical skills

Problem-solving skills

Communication abilities

Collaboration abilities

Education

Bachelor's degree in a relevant field

Job description

Responsibilities

• Conduct thorough quality assessments for products and services.
• Identify and report defects and inefficiencies in the quality assurance process.
• Develop and implement quality assurance methodologies and best practices.
• Collaborate with the development team to ensure quality standards are met.
• Prepare detailed documentation of testing processes and quality metrics.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 35 years of experience in quality analysis.
• Skills and Competencies: Proficient in BPO processes and quality standards.
• Skills and Competencies: Knowledge of the UK/US banking industry.
• Skills and Competencies: Familiarity with Six Sigma methodologies.
• Qualities and Traits: Strong analytical and problem-solving skills.
• Qualities and Traits: Excellent communication and collaboration abilities.