Quality Analyst

HealthQuist Inc.; Pasig; On-site; PHP 279,000 - 469,000; Full time

Job summary

HealthQuist Inc. in Pasig is seeking a Quality Analyst for a full-time on-site position. You will conduct quality control assessments and ensure QA standards are met across processes and procedures in our healthcare-focused BPO operations.

The role requires strong data analysis, the ability to identify improvements, and the implementation of quality management strategies to help practices focus on patient care.

Qualifications

• Strong analytical skills and attention to detail.
• Experience in quality control and QA in a BPO setting is required.
• Excellent verbal and written communication skills.
• Knowledge of quality management principles and methodologies.
• Ability to prioritize and manage multiple tasks effectively.
• Proficiency in using quality management systems and tools.
• Healthcare industry experience is a plus but not required.

Responsibilities

• Conduct quality control assessments and ensure QA standards compliance.
• Manage the overall quality of processes and procedures.
• Analyze data to identify areas for improvement.
• Implement quality management strategies.

Skills

Analytical skills

Attention to detail

Problem-solving

Quality control in BPO

Communication skills

Quality management knowledge

Prioritization

Quality management systems

Healthcare experience (plus)

Job description

HealthQuist is a revenue cycle management company that specializes in providing customized full-service medical billing to healthcare clients. We go above and beyond by offering additional benefits to maximize collections and increase efficiency among office staff. Our goal is to enable practices to focus on providing the best possible care to patients. HealthQuist is located in Pasig.

Role Description

This is a full-time on-site role for a Quality Analyst at HealthQuist. The Quality Analyst will be responsible for conducting quality control assessments, ensuring compliance with quality assurance standards, and managing the overall quality of processes and procedures. The role will involve analyzing data, identifying areas for improvement, and implementing quality management strategies.

Qualifications

• Strong analytical skills, attention to detail, and problem-solving abilities
• Experience in quality control and quality assurance in a BPO setting is required
• Excellent communication skills, both verbal and written
• Knowledge of quality management principles and methodologies
• Ability to prioritize and manage multiple tasks effectively
• Proficiency in using quality management systems and tools
• Experience in the healthcare industry is a plus but not required