Qualification and Post Turnover Assistant

Filinvest Land; Mandaluyong; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading real estate developer in the Philippines is looking for an individual to manage inquiries and update account statuses. The ideal candidate will possess a Bachelor’s Degree and strong multitasking abilities. Responsibilities include investigating issues, preparing reports, and coordinating with various departments. The company offers training programs and a range of benefits to promote work-life balance and professional growth.

Benefits

Dental

Medical

Loans

Qualifications

• Bachelor’s Degree required.
• Ability to manage multiple tasks effectively.
• Strong communication skills are a must.

Responsibilities

• Investigate and resolve inquiries through appropriate coordination.
• Update turnover status of accounts.
• Prepare performance and customer interaction reports.

Skills

Bachelor’s Degree

High sense of responsibility

Skilled in multi-tasking and account management

Basic computer navigation skills

Excellent oral & written skills

Skilled in adapting to extremely adverse working conditions and continuous change

Job description

About Filinvest Land

Filinvest Land Inc. (FLI) is one of the oldest and largest residential real estate developers in the Philippines today. It offers a range of products from socialized and affordable housing to middle income and high-end housing, to various types of subdivision lots.

Your role

• Receives, investigates, and resolves inquiries, requests, and concerns through appropriate unit coordination
• Secures turnover status from the Project group and updates the turnover status of accounts
• Secures appropriate system tagging regarding repair and turnover
• Prepares, maintains, and provides performance and customer interaction reports for succeeding action planning
• Performs other administrative functions and other tasks that may be assigned by the Service Desk Head

Training, development & rotations

Training and Development is one of the priority programs of the Company.

To prepare employees to assume greater responsibilities, the Company conducts in-house training and enlists recommended employees based on potential in external seminars conducted by various learning institutions.

It is the goal of the Company to develop the highest level of skill among employees. The Company periodically assesses employees’ training needs to improve productivity and efficiency and to enhance professional and personal growth.

Compensation & benefits

• Dental
• Medical
• Loans

Work life balance

In 2018, the company conducted programs aimed at training and keeping its employees engaged starting from the leaders. Programs such as Coaching, Behavioral Interviewing, Problem Solving and Decision Making were conducted to further develop the leadership skills of supervisors and managers.

Highlighting 2018 were two major employee engagement programs – the FLI Family Day at Manila Ocean Park and the FLI Greatest Filinvest Show Christmas Party – which allowed employees to bond with their families and work colleagues. Thematic engagement activities for Valentine’s Day, Mother’s Day, Father’s Day, and Halloween were also held to provide fun and entertaining respites for the hardworking employees.

Company culture

The core values of integrity, customer service, professionalism, teamwork, innovation and cost-effectiveness are highly valued. The highest standards of business and moral ethics shall be exercised.

About you

• With Bachelor’s Degree
• High sense of responsibility
• Skilled in multi-tasking and account management
• Basic computer navigation skills
• Excellent oral & written skills
• Skilled in adapting to extremely adverse working conditions and continuous change

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s

• filinvest.com/careers