QA Underwriting Officer

East West Banking Corporation; Manila; On-site; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Career development and training opportunities

Competitive salary package

Performance-based incentives

Job summary

East West Banking Corporation is seeking a QA Underwriting Officer to join the Consumer Lending team in Taguig and Makati. In this role, you will conduct quality assurance reviews of auto loan accounts, ensuring compliance with bank and regulatory policies.

The position demands strong analytical skills and attention to detail, with a Bachelor's degree and at least 2 years of relevant experience. The team emphasizes career development, competitive salary packages, and opportunities for performance-based recognition.

Qualifications

• At least 2 years of experience in Consumer Business and Quality Control.
• Working knowledge of Credit Underwriting and Risk Management.

Responsibilities

• Conduct quality assurance validation on auto loans credit evaluation.
• Review QA findings and ensure timely closure of identified issues.
• Escalate high-risk issues to the Team Head.
• Prepare risk management and compliance requirements.
• Recommend policy updates and process improvements.
• Validate internal and external audit requirements.

Skills

Detail-oriented

Analytical skills

Strong communication skills

Problem-solving

Customer-focused

Education

Bachelor's degree

Job description

About The Job

Location: Taguig and Makati
Corporate Title: Assistant Manager to Senior Assistant Manager
Work Arrangement: On-site

Job Description

The Consumer Lending team is looking for experienced professionals to join us in Taguig and Makati as a QA Underwriting Officer. In this role you will conduct quality assurance reviews of auto loan accounts, ensuring compliance with bank and regulatory policies through thorough credit evaluation, investigation, and escalation of deviations. You will identify process risks, implement quality controls, and monitor audit issue resolution to safeguard profitability, operational integrity, and customer trust.

What The Role Will Entail

• Conduct quality assurance validation on auto loans credit evaluation to ensure compliance with credit and regulatory policies
• Review QA findings and ensure timely closure or regularization of identified issues
• Escalate high-risk issues to the Team Head and recommend appropriate actions
• Prepare and support risk management and compliance requirements for the Auto Loans Underwriting Division
• Recommend policy updates, process improvements, and system enhancements to mitigate risks and prevent recurrence
• Validate and monitor internal and external audit requirements and follow through on committed action plans

What We're Looking For

• Holder of a Bachelor's degree
• At least 2 years of experience in Consumer Business and Quality Control, with working knowledge of Credit Underwriting and Risk Management
• Strong oral communication and interpersonal skills
• Detail-oriented and analytical, with a high level of dependability
• Customer-focused, adaptable, proactive, and creative in problem-solving

Benefits

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth