QA Technician – Operations & Quality Improvement

Asurion; Calamba; On-site; PHP 240,000 - 420,000; Full time

Job summary

Asurion is seeking a QA Technician - Operations to support leading indicators and quality metrics across assembly and sub-assembly lines. You will evaluate line issues, address customer complaints, and ensure compliance with processes.

Responsibilities include handling non-conforming products, validating corrective actions, performing defect verification, and conducting QA inspections. Experience with lean methods and strong technical writing skills are desired.

Qualifications

• Requires Engineering or technical diploma with relevance to electronics/manufacturing.
• Lean Six Sigma exposure is a plus.
• Prior experience in mobile device repair or manufacturing environment is preferred (2 years).
• Strong attention to detail and clear written communication required.

Responsibilities

• Handle non-conforming products using defined control processes.
• Verify and validate effectiveness of corrective actions.
• Perform defect verification from internal/external quality issues.
• Conduct inspections (radiographic, sampling, QA testing).
• Implement and maintain containment actions for quality issues.
• Support continuous improvement and test method enhancements.
• Validate changes to reduce risks in processes (change management).
• Assist in qualification audits for products and parts.
• Collect samples for failure and statistical analysis.
• Support spec development and collaborate with QA/Engineers on issue resolution.

Skills

Continuous Improvement

Quality Manufacturing

Problem Solving (PDCA/8D)

Mobile Testing & Troubleshooting

Manufacturing Diagnostics

Mobile Communications Technology

Quality Standards & Systems

Non-conforming Handling

Technical Writing & Communication

Education

Engineering degree or Diploma (Electronics)

Job description

Asurion is seeking a QA Technician - Operations to support leading indicators and quality metrics across assembly and sub-assembly lines. You will evaluate line issues, address customer complaints, and ensure compliance with processes.

Responsibilities include handling non-conforming products, validating corrective actions, performing defect verification, and conducting QA inspections. Experience with lean methods and strong technical writing skills are desired.