QA Specialist - Elevate Quality & Customer Satisfaction

Ims - Inter Manufacturing Synergies Corporation; Metro Manila; On-site; PHP 246,000 - 402,000; Full time

Job summary

Ims - Inter Manufacturing Synergies Corporation in Metro Manila seeks a Quality Assurance professional to ensure products, services, and processes meet established quality standards. The role involves monitoring procedures, conducting inspections and testing, and recommending improvements to maintain quality, efficiency, and customer satisfaction.

The incumbent will document findings, coordinate corrective actions, and train staff on quality procedures, ensuring compliance with industry

Qualifications

• Experience in quality assurance and monitoring processes
• Ability to conduct inspections and testing
• Strong documentation and reporting skills
• Familiarity with compliance standards and corrective actions

Responsibilities

• Monitor daily operations and ensure processes comply with company policies, procedures, and quality standards.
• Inspection and Testing - Conduct quality checks, inspections, and testing to identify errors, defects, or areas for improvement.
• Process Improvement - Identify process gaps and recommend solutions to improve efficiency, productivity, and overall quality.
• Documentation and Reporting - Prepare and maintain quality reports, inspection records, and documentation of findings and corrective actions.
• Compliance and Standards - Ensure compliance with company procedures, industry standards, and applicable regulations.
• Issue Identification and Resolution - Investigate quality issues, determine their root causes, and coordinate corrective and preventive actions.
• Team Coordination - Work closely with different departments to ensure consistent implementation of quality standards and procedures.
• Training and Guidance - Assist in educating employees on quality standards, proper procedures, and best practices.
• Customer Satisfaction - Help ensure that products and services meet customer expectations and maintain high-quality service.
• Continuous Improvement - Recommend improvements to existing workflows and systems to reduce errors, minimize waste, and increase operational efficiency.

Job description

Ims - Inter Manufacturing Synergies Corporation in Metro Manila seeks a Quality Assurance professional to ensure products, services, and processes meet established quality standards. The role involves monitoring procedures, conducting inspections and testing, and recommending improvements to maintain quality, efficiency, and customer satisfaction.

The incumbent will document findings, coordinate corrective actions, and train staff on quality procedures, ensuring compliance with industry