Cebu City
On-site
PHP 800,000 - 1,200,000
Full time
Job summary
A leading technology firm in the Philippines is seeking an experienced Quality Assurance Manager to drive process improvements and manage a team. The ideal candidate has strong expertise in quality improvement methodologies and at least 3-4 years of relevant experience, preferably in a Healthcare BPO environment. This role offers opportunities for career growth and development in a dynamic work setting.
Qualifications
- Minimum of 3-4 years of experience as a Quality Assurance Manager.
- Background in a Healthcare BPO organization is a strong advantage.
- Demonstrated success in driving process improvements.
Skills
Quality improvement methodologies
Team management
Problem-solving
Education
College graduate or post-graduate
Tools
Qualifications:
- College graduate or post-graduate
- Minimum of 3-4 years of experience as a Quality Assurance Manager
- Background in a Healthcare BPO organization is a strong advantage
- In-depth knowledge of quality improvement methodologies such as Kaizen, Lean Six Sigma, FMEA, and other process enhancement tools
- Experience in managing a team of 6-8 team members
- Demonstrated success in driving process improvements to enhance quality performance
Preferred Qualifications:
- Six Sigma certification from a recognized institution
- Previous experience in the Revenue Cycle Management (RCM) industry