Pure Non Voice- Content Moderator

Sapient Global Services; Pasig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Life Insurance & Retirement Plan

Job summary

A growing customer service firm in Metro Manila is hiring Customer Service Representatives with a salary up to ₱25,000 plus monthly commissions. The role involves handling customer concerns and processing orders with a supportive team. Fresh graduates and career shifters are encouraged to apply, with training provided for those without experience.

Qualifications

• High school graduates, ALS passers, fresh grads welcome.
• No call center experience required; training provided.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Still stuck in a job or situation that doesn’t challenge or reward you?

SAPIENT is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions.

Overview

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed.
• Hit key performance targets in customer satisfaction and efficiency.

What You Get

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• HMO coverage for you + 2 dependents starting Day 1
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Life Insurance & Retirement Plan for qualified hires
• Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren’t made for just okay jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for perfect applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!

Qualifications

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• No call center experience? No problem — we’ll train you.
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.