Provider Enrollment Specialist (Philippines Night Shift)

Ventra Health; Philippines; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading healthcare solutions provider in the Philippines seeks a Provider Enrollment Specialist to identify and resolve payer enrollment issues. The role requires a detail-oriented individual with strong communication and analytical skills, ideally holding an Associate's degree and having provider enrollment experience. This position offers competitive compensation and a performance-based incentive plan.

Benefits

Competitive relocation package

Referral bonus program

Performance-based incentives

Qualifications

• At least one year of provider enrollment experience preferred.
• Working knowledge of CMS and Medicaid application requirements.

Responsibilities

• Research and resolve payer enrollment issues.
• Manage submission of Medicare and Medicaid applications.
• Establish and maintain client relationships.

Skills

Oral and written communication skills

Detail orientation

Analytical skills

Problem-solving skills

Organizational skills

Education

Associate's degree

Bachelor's degree in a related field

Tools

Spreadsheet software

Database software

Presentation software

Job description

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Join Our Team

• Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.
• We offer a competitive relocation package to support qualified candidates in their move to Clark Freeport Philippines.
• Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!
• Chance to Win an iPhone 16! Apply for the Provider Enrollment position, interview with the Provider Enrollment leadership team, and if an offer is extended, you will receive an entry to win an iPhone 16 after hire.

Job Summary

The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website.

Essential Functions And Tasks

• Performs follow-up with market locations to research and resolve payer enrollment issues.
• Performs follow-up with Centers for Medicare & Medicaid Services (CMS), and other payers via phone, email, or website to resolve any Payer Enrollment issues.
• Manages the completion and submission of CMS Medicare, State Medicaid, and any other third-party payer applications.
• Performs tracking and follow-up to ensure provider numbers are established and linked to the appropriate client group entity and proper software systems.
• Maintains documentation and reporting regarding payer enrollments in process.
• Retains records related to completed CMS applications.
• Establishes close working relationships with Clients, Operations, and Revenue Cycle Management team.
• Proactively obtains, tracks, and manages all payer revalidation dates for all assigned groups/providers as well as complete, submit, and track the required applications to maintain active enrollment and prevent deactivation.
• Maintains provider demographics in all applicable enrollment systems.
• Adds providers to all applicable systems and maintains information to ensure claims are held/released based on status of enrollment.
• Performs special projects and other duties as assigned.

Education And Experience Requirements

• Associate's degree (2 years), required, and Bachelor's degree in any related field, preferred.
• At least one (1) year of provider enrollment experience preferred.

Knowledge, Skills, And Abilities

• Working knowledge of specific application requirements for Centers for Medicare & Medicaid Services (CMS), State Medicaid, and all third-party payers including pre-requisites, forms required, form completion requirements, supporting documentation such as Drug Enforcement Agency Number (DEA), Curriculum Vitae (CV), and regulations.
• Working knowledge of physician HIPAA Privacy & Security policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong word processing, spreadsheet, database, and presentation software skills.
• Strong detail orientation skills.
• Strong analytical skills.
• Strong decision-making skills.
• Strong problem-solving skills.
• Strong organizational skills.
• Strong time management skills.
• Ability to ensure the complex enrollment packages are complete and correct.
• Ability to work cohesively in a team-oriented environment.
• Ability to foster good working relationships with others both within and outside the organization.
• Ability to work independently and require little supervision, to focus on and accomplish tasks.
• Ability to maintain strict confidentiality with regards to protected provider and health information.
• Ability to take initiative and effectively troubleshoot while focusing on innovative solutions.
• Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.

Compensation

Base Compensation will be based on various factors unique to each candidate, including geographic location, skill set, experience, qualifications, and other job-related reasons. This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status.