Project Manager- Learning and Development

Foundever; Pasig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A leading company in the BPO sector seeks a Project Manager for their Learning team. This role involves end-to-end project management, overseeing content development, implementing learning technologies, and analyzing performance metrics. Candidates with PMP certification and experience in Training/L&D are encouraged to apply.

Qualifications

• 3+ years exposure in project management within a BPO.
• Familiarity in LMS platforms and digital learning solutions.
• Knowledge of instructional design principles is an advantage.

Responsibilities

• Lead internal and client-specific projects for the Learning team.
• Design, execute, and evaluate training strategies for new campaigns.
• Establish KPIs and analyze data for continuous improvement.

Skills

Project Management

Organizational Skills

Adaptability

Education

PMP Certification

CIPD Certification

Tools

Learning Management Systems (LMS)

E-learning Tools

Job description

Role and Responsibilities:

• End-to-end Project Management: Lead internal and client specific projects for the Learning team, ensuring alignment with business goals, timely execution, and cost effectiveness

• Implementations for New Campaigns: Take point in the design, execution and evaluation of training strategies, headcount and key deliverables for newly launched accounts or business expansions

• Curriculum & Content Development: Oversight of projects related to content development and facilitate the adoption of effective training methods tailored for the BPO Setting depending on the nature of the program being supported.

• Learning Technology & Systems: Lead deployment of Learning Management Systems (LMS), digital learning tools, and other projects related to automation or enhancement of the overall training experience

• Performance Metrics & Optimization: Establish KPIs to measure success of training implementations and analyze data for continuous improvement

• Change Management & Readiness: Support business transformation by supporting the implementing of learning strategies that ensure a smooth transition for employees adapting to new processes, tools, or client requirements

Qualifications:

• Must be PMP certified but those undergoing certification can be accommodated

• CIPD certification will be a plus

• 3+ years exposure in project management within a BPO

• Preferably with experience working on projects involving Training and/or Learning & Development

• Strong project management and organizational skills

• Familiarity in LMS platforms, e-learning tools, and digital learning solutions

• Knowledge of instructional design principles is an advantage