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A leading company in the gaming industry seeks a Product Trainer to facilitate training sessions for the Player Engagement team. This role involves creating learning materials, conducting training needs analysis, and ensuring team members have the skills to excel in their roles. The ideal candidate will possess strong leadership and communication skills, aiming to enhance training effectiveness and employee engagement.
This role offers a WFH setup, however, all team members in Manila are required to report onsite based on business needs.
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences!
Role overview
As a Product Trainer, your most important duties will be conducting training sessions providing on-the-job coaching, creating curriculum and learning resources, and coordinating training sessions for both newly hired employees and current project team members. Your objective will be to equip our Player Engagement team members with the necessary skills to proficiently address customer requirements, thereby setting them up for success!
Requirements
What are we looking for? Our Product Trainer has a knack for the following skills:
Leadership:
Analytics:
Communication:
Business:
You'd be a great fit for this role if you have:
Benefits
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Benefits:
Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move!
#imaginemore
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Role Information: EN
Studio: KWM
Location: APAC, Philippines, Pasig
Area of Work: Player Engagement
Service: Engage
Employment Type: (Full-time, Permanent
Working Pattern: Hybrid