Product Technician

Asurion; Calamba; On-site; PHP 335,000 - 469,000; Full time

Job summary

Asurion in the Philippines (Calamba, Laguna) seeks a Technician, Product - Operations to support product pilot runs, monitor parts yield and performance, and maintain accurate technical documentation.

You will prepare client service reports and collaborate with Engineering, Operations, Quality, Planning and Project Management to ensure smooth production transitions and adherence to quality, productivity and client requirements.

Qualifications

• Undergrad in Engineering or graduate in Technical/Vocational/Diploma with at least 1 year of relevant work experience.
• 2+ years in production or product operations.
• Experience following SOPs, Technical Data Sheet, and Temporary Change Notice.

Responsibilities

• Support product pilot runs and monitor parts yield and performance.
• Maintain accurate technical documentation.
• Prepare client service reports.
• Collaborate with Engineering, Operations, Quality, Planning and Project Management to ensure successful transition into production.

Skills

Detail-oriented

Communication

Collaboration

Adaptability

Accountability

Education

Engineering degree or Technical/Vocational diploma

Associate degree in technical field

Job description

Technician, Product - Operations

The Product Technician is responsible for supporting product pilot runs, monitoring parts yield and performance, maintaining accurate technical documentation, and preparing client service reports. This role works closely with Engineering, Operations, Quality, Planning, and Project Management to ensure successful transition into production and meet established quality, productivity, and client requirements.

Required Soft/Leadership Skills

• Detail-focused with strong follow-through.
• Clear, concise written and verbal communication.
• Collaborates effectively across shifts and teams.
• Adapts to changing priorities and schedules.
• Owns results and meets commitments.

Required Education & Experience

• Undergraduate of Engineering or Graduate of Technical, Vocational or Diploma Course with at least a year of relevant work experience.
• 2+ years in production or product operations.
• Experience following SOPs, Technical Data Sheet, Temporary Change Notice

Technical Courses: Electronics, Electrical, Mechanical, Computer, Information Technology

Preferred Education & Experience

• Associate degree in technical field.
• Experience in regulated manufacturing.
• Lean or Six Sigma exposure.