Product Success & Training Specialist

Jupiter Systems, Inc.; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading technology solutions provider is looking for a Product Support Specialist based in Makati, Philippines. This role involves serving as the primary point of contact for product-related inquiries and support, collaborating with cross-functional teams to enhance product offerings, and conducting training sessions for clients and internal teams. The ideal candidate should have a Bachelor's degree, 1-3 years of related experience, and excellent communication and analytical skills.

Qualifications

• 1-3 years of experience in a similar role.
• Detail-oriented and proactive in problem-solving.
• Ability to analyze data and generate actionable insights.

Responsibilities

• Serve as a primary point of contact for product-related inquiries and support.
• Collaborate with cross-functional teams to drive product improvements.
• Conduct product training sessions and demos for clients.

Skills

Strong communication skills

Presentation skills

Data analysis

Proactive problem-solving

Team collaboration

Education

Bachelor's degree in a relevant field

Job description

• Serve as a primary point of contact for product-related inquiries and support.
• Collaborate with cross-functional teams to drive product improvements and enhancements.
• Conduct product training sessions and demos for clients and internal teams.
• Gather and analyze user feedback to inform product development.
• Assist in the development of product documentation and user manuals.
  
  

Description

• Serve as a primary point of contact for product-related inquiries and support.
• Collaborate with cross-functional teams to drive product improvements and enhancements.
• Conduct product training sessions and demos for clients and internal teams.
• Gather and analyze user feedback to inform product development.
• Assist in the development of product documentation and user manuals.
  
  

Requirements

• Educational Qualifications: Bachelors degree in a relevant field
• Experience Level: 1-3 years of experience in a similar role
• Skills and Competencies: Strong communication and presentation skills
• Skills and Competencies: Ability to analyze data and generate actionable insights
• Qualities and Traits: Detail-oriented and proactive in problem-solving
• Qualities and Traits: Team player with a collaborative mindset