PRODUCT OWNER

Metrobank; Makati; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Metrobank is seeking a Product Owner to define, develop, and optimize our digital banking products. You will lead product discovery, translate business goals into actionable requirements, and align technical delivery with user outcomes.

You will manage the product roadmap, collaborate with cross-functional teams, conduct UAT, and monitor KPIs to drive continuous improvement. The role requires a customer-centric mindset and experience in agile/waterfall hybrid environments.

Qualifications

• Bachelor’s degree in Business, Technology, Design, or related field.
• 3–5 years of experience in product ownership or digital product development.
• Familiarity with Agile practices and hybrid delivery environments (agile/waterfall).
• Customer-centric mindset and strong written and verbal communication.

Responsibilities

• Lead product discovery and stakeholder engagement to define vision, objectives, and success metrics.
• Own and manage the product roadmap for assigned initiatives.
• Write and maintain epics and user stories with clear acceptance criteria.
• Collaborate with cross-functional teams to deliver end-to-end solutions.
• Lead UAT activities to ensure deliverables meet requirements and stakeholder expectations.

Skills

Product ownership

Agile practices

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor’s degree in Business/Tech/Design

Tools

Azure

Figma

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary

The Product Owner (PO) is responsible for defining, developing, and optimizing digital products of the bank. Working closely with a cross-functional team, the PO leads product discovery, defines clear and actionable requirements, and ensures alignment between business goals and user needs.
The PO serves as a bridge between business and tech -translating strategic goals into delivery-ready requirements. Thisrole is expected to bring clarity to complex problems, managedelivery from scope to testing, and maintain a strong connectionto both stakeholder priorities and user outcomes. The idealcandidate is highly accountable, detail oriented, and motivated bythe opportunity to build meaningful digital experiences.

Specific Duties & Responsibilities

Product Ownership

• Lead product discovery and stakeholder engagement to define the product vision,business objectives, and key success metrics for assigned projects
• Act as the day-to-day point of contact for business unit partners to align on scope,clarify requirements, and manage expectations
• Own and manage the product roadmap for the initiative, aligning priorities withstrategic direction and business expectations
• Write and maintain epics that clearly define the product’s high-level functionality andcaptures the end-to-end customer experience
• Develop and maintain a prioritized product backlog, ensuring user stories andacceptance criteria are complete, testable, and accurately reflect the productrequirements
• Serve as the voice of the customer and translate customer insights and research intoactionable requirements
• Collaborate with cross-functional teams to deliver cohesive, end-to-end solutions
• Lead user acceptance testing (UAT) activities, confirming deliverables meet intendedrequirements and align with stakeholder expectations

Product Delivery & Execution

• Ensure requirements are delivered on time and are ready for development at the startof grooming
• Proactively manage blockers, risks, and scope changes to keep delivery timelinesintact
• Collaborate closely with the PO Lead, Delivery Manager, and other POs to aligndependencies and manage shared priorities
• Participate in project rituals and checkpoints - across both agile and waterfall efforts -to provide input, clarify requirements, and support progress tracking
• Maintain a high standard of quality by verifying the deliverables meet both businessintent and technical feasibility

Product Performance & Continuous Improvement

• Monitor and analyze product performance using KPIs, analytics, and feedback loops
• Collaborate with support and operations teams to address issues in production andidentify enhancement opportunities
• Participate in research or retrospectives to capture learnings for future productdevelopment
• Proactively identify opportunities, together with business unit partners, to enhance theproduct and deliver sustained value over time

Background

• Bachelor’s degree in Business, Technology, Design, or related field
• 3-5 years of experience in product ownership or management or digital productdevelopment
• Familiarity with Agile practices and working in hybrid delivery environments(agile/waterfall)
• Strong customer-centric mindset and critical thinking skills
• Excellent written and verbal communication skills
• Comfortable managing multiple priorities with high accountability and attention todetail
• Effective collaborator with the ability to work across functions and delivery models
• Proactive, resourceful, and committed to continuous improvement

Additional Qualities

• Experience working on digital platforms in banking, fintech, large-scale platforminitiatives, or as an entrepreneur
• Familiarity with project tools such as Azure and Figma or similar
• Proactive, self-starter with excellent project management skills and ability to managemultiple tasks effectively
• High degree of organization and personal accountability
• A natural curiosity for how things work and a drive to improve products over time
• Enthusiasm for collaborating across teams and learning from peers