Product Design Manager, Subscribers

Cleo; España; On-site; PHP 7,524,000 - 11,285,000; Full time

Benefits offered by this job

Equity

Health insurance

Dental insurance

Vision insurance

Mental health support

Sabbatical after 4 years

Learning platform

Retirement contributions

Location-specific leave

Job summary

Cleo is hiring a Product Design Manager for our Subscribers Pillar. You will lead a team of designers, shaping the UX and design systems for a high-growth fintech product that aims to redefine money management with agentic financial assistants.

You'll partner with product and engineering to align OKRs with design strategy, coach a growing team, and drive high-impact work across the product lifecycle in a startup environment.

Qualifications

• 3+ years experience leading product design teams across multiple product areas.
• Experience launching high-quality mobile products with polished UI and strong brand alignment.
• Able to set design direction in fast-paced, ambiguous environments.
• Experience co-owning product strategy and OKRs with product and engineering.
• Exceptional leadership and communication skills, able to influence stakeholders.
• Comfortable working at pace in a startup environment.

Responsibilities

• Set and uphold a high standard of design craft, thinking, and execution across all touch points.
• Establish and maintain scalable design processes and best practices across the Subscribers Pillar.
• Define and drive design strategy for the pillar, focusing on retention projects.
• Partner with product and engineering to align vision with pillar strategy and OKRs.
• Support team growth through coaching, performance standards, and career development.
• Contribute to people initiatives including hiring, learning, and progression frameworks.
• Foster a collaborative, inclusive environment where designers can thrive and do their best work.

Skills

Design leadership

Product design

UX strategy

Executive communication

Startup experience

Job description

Most money apps talk at you. Cleo talks back

We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process. For everyone, whatever their background or balance.

The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.

We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.

Follow us on LinkedIn for new features and the occasional roast

Meet The Team

Hello I'm Jack, VP of Design at Cleo. I'm excited to be growing the Experience Chapter as Cleo enters its next stage of scale.

We're a team of 50 designers, researchers and writers working at the cutting edge of AI. We care deeply about clarity of thinking, creating exceptional end-to-end experiences and delivering high-quality work at every stage of the design process.

We've spent the past six months overhauling how great product gets made at Cleo, with the latest tools and models built into our process. Many of the team work directly in code, building our own design tools, creating high fidelity prototypes and shipping to production.

But, it's not only a process change - it's a product change. We're rethinking the UX of the product from the ground up, around fully agentic financial assistants that can run your financial life.

We expect our people to get genuinely close to the business, take real ownership of problems, and move comfortably between big picture thinking and the detail of making something incredibly good.

It's an exciting time to join: so much of this is being built for the first time

About The Role

We are currently hiring a Product Design Manager for our Subscribers Pillar. Working alongside the other Design Managers and our VP of Design, you'll be responsible for a team of 4 designers (product & content) which is still growing

• Set and uphold a high standard of design craft, thinking, and execution across all touch points
• Establish and maintain scalable design processes and best practices across the Subscribers Pillar, reinvigorating your team to deliver high-impacting work across iterative improvements and long-term visions
• Define and drive design strategy for the pillar, particularly around retention projects which will be a big focus for this role
• Partner with product and engineering leaders to align company vision with the pillars strategy and OKRs
• Support team and individual growth through coaching, performance standards, and career development
• Contribute to people initiatives including hiring, learning and development, org design, and progression frameworks
• Foster a collaborative, inclusive environment where designers can thrive and do their best work

What We're Looking For

• At least 3+ years experience leading and managing high-performing product design teams across multiple product areas
• Proven track record of launching high-quality, successful mobile products with polished UI, strong brand alignment, and innovative UX
• Confident in setting and communicating design direction in fast-paced, complex, or ambiguous environments
• Experienced in co-owning product strategy and OKRs with product and engineering, delivering both user and commercial impact
• Exceptional leadership and communication skills, able to influence stakeholders and inspire teams with a compelling design vision
• Comfortable working at pace in a startup environment, with a pragmatic and action-oriented mindset
• A natural people leader who fosters collaboration, inclusivity, and innovation across teams

What we offer

We offer benefits package built to support you in and out of work. Benefits vary by country and include meaningful equity, comprehensive health, dental and vision insurance, mental health support, a paid one-month sabbatical after four years, a learning and development platform, pension or retirement contributions, and location-specific leave entitlements.

For the full breakdown on what's available in your location, visit our Candidate Hub

What Matters

Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their metris.

We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.

We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!