Product Design Manager — Manage & Transact

Super; España; On-site; PHP 4,198,740 - 5,598,320; Full time

Benefits offered by this job

Medical / Health Insurance

Employee Assistance Programme

Job summary

Super is seeking a Design Manager to lead the Product Design team and own the design direction for the Manage & Transact area. This role involves managing a team of designers working on key transactional experiences that impact customer trust and retention.

The ideal candidate will have strong experience in leading product design teams, possess excellent communication skills, and demonstrate proficiency in Figma, with a deep understanding of design strategy and business outcomes.

Qualifications

• Experience in designing transactional, financial or identity-related digital experiences.
• Ability to operate autonomously on highly ambiguous projects.
• Experience defining and monitoring success metrics.

Responsibilities

• Lead and develop a team of product designers.
• Set design direction for account and payment experiences.
• Collaborate with cross-functional teams and stakeholders.

Skills

Proven experience leading product design teams

Deep product design experience

Strong commercial awareness

Excellent stakeholder management and communication skills

Expert proficiency in Figma

Job description

Product Design Manager — Manage & Transact

Spain

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

Design Manager — Manage & Transact

We are looking for a Design Manager to join our Product Design team and own the design direction for our Manage & Transact area at Super. In this role, you will lead a team of product designers working on the core transactional experiences that sit at the heart of the Super product — account management, deposits and withdrawals, transaction history, identity and verification flows. These are high-stakes, high-frequency touchpoints that directly affect customer trust, retention, and commercial performance.

What the role involves

• Lead, manage and develop a team of product designers working across the Manage & Transact area.
• Set the design direction and quality bar for account, payment, identity, and transactional experiences across web and native platforms.
• Build a high-performing team — run regular 1:1s, set clear expectations, give direct feedback, support each designer's growth and career development, and drive programmes to close capability gaps through systems and rituals that raise the team's collective capability.
• Own discovery and strategy for your area — frame the right problems, challenge the scope when needed, and build conviction around the design direction with cross-functional leadership partners.
• Collaborate closely with senior Product, Engineering, Data, Research and Compliance stakeholders; manage up effectively, create clear escalation paths when needed, and champion responsible gaming and regulatory design standards — ensuring design decisions are compliant, considered and in the customer's interest.
• Drive design consistency and quality across multiple product teams; monitor output, identify systemic issues before they compound, and build cases for design improvements that connect design outcomes to business performance.
• Establish strong AI working practices within your team, including prompting standards, output-review norms and responsible use in high-stakes transactional contexts.
• Contribute to Super's broader design culture through hiring, process improvements, external presence, and by defining what great design leadership looks like.

What we are looking for

• Proven experience leading and developing product design teams, with a strong track record of both team health and design output.
• Deep product design experience, with a portfolio demonstrating end-to-end design thinking across complex, high-stakes digital products.
• Experience owning design strategy for a product area — not just executing, but framing problems, shaping roadmaps, and influencing direction at a leadership level.
• Strong commercial awareness — ability to link design decisions to business outcomes, build investment cases, and take ownership of team-level results.
• Excellent stakeholder management and communication skills, comfortable influencing at exec level, navigating conflicting priorities, and aligning cross-functional partners across large organisations.
• Strong experience designing transactional, financial or identity-related digital experiences, with a deep understanding of trust signals, error handling, edge cases and compliance constraints.
• A high bar for craft — opinionated on what great visual and interaction design looks like, and able to push quality across a team without doing all the work yourself.
• Experience designing for regulated industries and an understanding of how to balance regulatory requirements with a great customer experience.
• Ability to operate autonomously on highly ambiguous projects, make decisive progress and generate momentum for those around you.
• Experience defining and monitoring success metrics, with comfort using data and research to update product strategy and mentor others on data-driven design.
• A direct, constructive feedback style and ability to foster a culture of honest, high-quality critique across a team.
• Ability to step in as a hands-on designer when needed — to unblock the team, model quality, or tackle a particularly complex problem — whilst keeping primary focus on leading through others.
• Expert proficiency in Figma.
• Strong English language skills, both written and verbal.

Nice to have

• Experience designing payments, deposits, withdrawals, identity verification or account management products.
• Experience working in sports betting, gaming, or another regulated financial or consumer industry.
• Experience with design systems — contributing to or evolving shared component libraries and design tokens.
• Experience with experimentation, A/B testing or conversion optimisation in transactional flows.
• Experience using AI tools in the design process effectively and responsibly, including in high-stakes or regulated contexts.
• Track record of developing senior designers or other design managers.

What we offer

• Medical / Health Insurance
• Employee Assistance Programme

Additional benefits vary by country and will be shared during the hiring process.

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.