Policy Renewal & Data Processing Specialist

Pioneer Insurance & Surety Corporation; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

An insurance company in Makati is looking for an administrator to handle renewal processes and client communication. This role involves preparing reports, managing policy updates, and ensuring prompt responses to clients and stakeholders. Candidates should have a bachelor's degree and 1-2 years of experience in data entry or customer service. Skills in report interpretation and proficiency with Microsoft Office are advantageous. The position offers opportunities to adapt to departmental changes and participate in strategic planning.

Qualifications

• Graduate of a bachelor’s degree course.
• 1–2 years of experience preferred in data entry, customer service, or administrative roles.

Responsibilities

• Preparing renewal notices and reports for clients.
• Reviewing renewal terms and conditions before release.
• Completing batch processes including reminders via email and text.
• Liaising with adjacent departments for prompt turnaround.
• Executing transactions in the system including updates and cancellations.
• Communicating vital information to stakeholders professionally.

Skills

Ability to work through and make sense of large sets of data

Ability to interpret and create reports

Willingness to adapt to change

Basic business writing skills

Basic understanding of insurance

Ability to convey complex concepts to non-experts

Team player

Proficient in Microsoft Word and Excel

Education

Bachelor's degree in Business or IT-related course

Job description

An insurance company in Makati is looking for an administrator to handle renewal processes and client communication. This role involves preparing reports, managing policy updates, and ensuring prompt responses to clients and stakeholders. Candidates should have a bachelor's degree and 1-2 years of experience in data entry or customer service. Skills in report interpretation and proficiency with Microsoft Office are advantageous. The position offers opportunities to adapt to departmental changes and participate in strategic planning.