Point of Delivery (POD) Clerk

Quanta Paper Corporation; Mandaluyong; On-site; PHP 201,000 - 246,000; Full time

Job summary

Quanta Paper Corporation is seeking a detail-oriented Delivery Documentation Clerk to record and verify delivery documents, coordinate with drivers, and maintain precise records of deliveries and exceptions. The role supports inventory reconciliation and reacts promptly to discrepancies, ensuring accuracy in shipping and delivery processes.

The ideal candidate has a background in warehousing or logistics, with proficiency in warehouse management systems and MS Office.

Qualifications

• Graduate of a business or any related 4-year course.
• Proven experience in a similar warehousing, logistics, or delivery documentation role, preferably within the manufacturing or distribution sector.
• Strong attention to detail with the ability to accurately process and record complex delivery information.
• Proficiency in using warehouse management systems, delivery tracking software, and basic Microsoft Office applications.

Responsibilities

• Record and process point of delivery documentation including delivery confirmations, proof of delivery, and customer signatures.
• Verify delivery contents against shipping documents and manifests for accuracy and completeness.
• Liaise with drivers and delivery personnel to collect documentation and resolve discrepancies.
• Maintain accurate records of deliveries, returns, and exceptions in the distribution management system.
• Process delivery exceptions, damage reports, and customer complaints related to point of delivery issues.
• Prepare daily and weekly delivery reports and performance metrics.
• Support inventory reconciliation between delivery records and warehouse stock levels.
• Ensure compliance with company policies and SOPs for delivery operations.
• Communicate with customers regarding delivery status, issues, and resolutions.
• Assist with ad hoc administrative tasks to support logistics and warehousing operations.

Skills

Attention to detail

Delivery documentation

Microsoft Office

Delivery tracking software

Education

Business or related 4-year degree

Tools

Warehouse management systems

Delivery tracking software

Microsoft Office

Job description

Key responsibilities

• Recording and processing point of delivery documentation including delivery confirmations, proof of delivery, and customer signatures
• Verifying delivery contents against shipping documents and manifests to ensure accuracy and completeness
• Liaising with drivers and delivery personnel to collect completed delivery documentation and resolve discrepancies
• Maintaining accurate records of all deliveries, returns, and exceptions in the distribution management system
• Processing delivery exceptions, damage reports, and customer complaints related to point of delivery issues
• Preparing daily and weekly delivery reports and performance metrics
• Supporting inventory reconciliation between delivery records and warehouse stock levels
• Ensuring compliance with company policies and standard operating procedures for delivery operations
• Communicating with customers regarding delivery status, issues, and resolutions
• Assisting with ad hoc administrative tasks to support the logistics and warehousing operations

What we're looking for

• Graduate of a business or any related 4-year course
• Proven experience in a similar warehousing, logistics, or delivery documentation role, preferably within the manufacturing or distribution sector
• Strong attention to detail with the ability to accurately process and record complex delivery information
• Proficiency in using warehouse management systems, delivery tracking software, and basic Microsoft Office applications