PM Admin Associate
Smartsourcing
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Benefits offered by this job
Job summary
Smartsourcing is seeking a full-time Property Management Admin Associate to support onshore Property Management and Leasing teams. You will handle lease renewals/offers, rent increases, data entry, and general admin, ensuring accurate records and compliant processes. The role is onsite at JEG Tower, Cebu City.
Ideal candidates have prior admin or property management support experience, with strong English communication and a detail-oriented mindset to thrive in a fast-paced environment.
Qualifications
- Prior administrative experience with a stable tenure.
- Background in property management support, real estate, or leasing administration is beneficial.
- Remote/virtual assistant experience supporting international clients is advantageous.
Responsibilities
- Prepare lease renewals and offers, track timelines and ensure completeness.
- Process rent increases and rent reviews with accurate calculations.
- Perform high-volume data entry and general property administration tasks.
- Maintain organised property management records and ensure compliance.
- Coordinate with onshore stakeholders using templates and provide timely updates.
- Respond to property admin inquiries and facilitate communication with leasing teams.
Skills
Education
Tools
Job description
Job Description:
From lease offer to rent review — all in careful hands.
Hi! We're Smartsourcing, and we're hiring a full-time, onsite Property Management Admin Associate to support an onshore Property Management and Leasing team — keeping records reliable, documents accurate, and day-to-day property administration running smoothly.
JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
As a Property Management Admin Associate, you'll provide accurate, timely administrative support to onshore Property Management and Leasing teams — preparing lease renewals and offers, processing rent increases and rent reviews, and handling high-volume data entry and general property admin. You'll review information for completeness, keep records organised and compliant, assist with inspection preparation, and coordinate administrative matters with onshore stakeholders using established templates. It's a fast-paced, frequently changing environment, so the role suits someone highly detail-oriented and organised who can work through routine tasks with minimal supervision and elevate anything unclear or higher-risk promptly.
- Prepare and issue lease renewal documentation for assigned properties.
- Track renewal timelines and follow up on outstanding actions.
- Ensure renewal information is complete and accurately recorded, processed in line with established procedures and templates.
- Prepare and process lease offers for assigned applicants and properties.
- Review offer details and supporting information for completeness and accuracy.
- Coordinate with onshore officers to confirm terms before issue, and maintain accurate records of issued offers.
- Prepare rent increase and rent review notices for assigned properties.
- Verify calculations and ensure statutory notice requirements are met.
- Maintain accurate rent review schedules and records, escalating unclear or higher-risk matters appropriately.
- Perform accurate, high-volume data entry across property management systems and records.
- Complete general property administration tasks as assigned, keeping records organised and up to date.
- Follow established procedures and templates consistently, flagging data or process issues for correction.
- Maintain complete and organised property management records.
- Support compliance requirements and documentation, and assist with routine inspection preparation.
- Verify information for accuracy before finalising records, escalating compliance or higher-risk matters appropriately.
- Respond to property administration email enquiries.
- Communicate with onshore Property Management Officers and the leasing team, clarifying details and requesting missing or corrected information.
- Coordinate resolution of administrative matters and provide accurate updates on assigned tasks.
- Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations.
- Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered.
- Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration.
- Prior experience in an administrative role, with a tenured, stable background (demonstrated length of service, not short stints)
- Background in property management support, real estate, or leasing administration advantageous
- Remote or virtual-assistant experience supporting international clients advantageous
- Strong attention to detail and organisation
- Able to handle routine responsibilities with minimal supervision and follow established procedures consistently
- Comfortable in a fast-paced, frequently changing environment
- Strong written and verbal English, with the ability to coordinate effectively with onshore officers, the leasing team, and other internal stakeholders
- No specific degree required; a qualification in business administration, real estate, property management, or a related field is advantageous
- Proficiency with standard office and email applications
- Experience with property management or CRM systems advantageous
Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
- 5-day Christmas Leave (unwrap real time off)
- Healthcare from Day 1 for you and your family (because healthcare matters)
- Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
- Night shift differential for evening schedules
- Subsidized gym membership and sports wellness clubs
- Smartsourcing Exclusives (deals made just for you)
- Themed BFFs, monthly knockoffs, summer parties
- Community give-back programs and personal development workshops
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
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