Platform Solutions Architect

Pickup Coffee; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Pickup Coffee is seeking a Solutions Designer to translate business initiatives into scalable platform solutions across the Consumer App, Backoffice Portal, and integrations. You will design end-to-end platform architectures that support customer experiences, operations, and analytics.

You will work at the intersection of Digital Channels, Operations, Digital Platforms, Data, and Engineering to ensure proper solutioning before development begins.

Qualifications

• Complete and delivery-ready design artifacts for each initiative entering Engineering.
• Clear, end-to-end platform designs including data flows and integration points.
• Defined platform boundaries, responsibilities, and dependencies to guide implementation.

Responsibilities

• Design end-to-end platform solutions that align with business objectives and platform standards.
• Create solution blueprints, process flows, system interaction diagrams, integration specs, and technical designs.
• Define platform boundaries, data flows, integration approaches, and dependencies for initiatives.
• Evaluate alternatives for scalability, maintainability, and long-term impact.
• Identify risks, assumptions, and considerations before development.
• Collaborate on PRD creation and refine platform requirements with managers and designers.
• Translate briefs into actionable solution designs for Engineering handoff.
• Ensure all initiatives are properly documented before entering development.
• Design current and future-state workflows to improve customer experience and operational efficiency.
• Coordinate with data teams on reporting and analytics requirements.

Skills

Solution Design Documents

Process Flow Diagrams

System Interaction Diagrams

Integration Specifications

Data Flow Diagrams

Technical Requirements

Operational Workflow Designs

Engineering Handoff Documentation

Job description

Pickup Coffee is seeking a Solutions Designer to translate business initiatives into scalable platform solutions across the Consumer App, Backoffice Portal, and integrations. You will design end-to-end platform architectures that support customer experiences, operations, and analytics.

You will work at the intersection of Digital Channels, Operations, Digital Platforms, Data, and Engineering to ensure proper solutioning before development begins.