Physician Case Manager (General Practitioner)_Philippines_Part Time Remote Working

Teladoc Health (NYE: TDOC) is recognized as a global leader in whole-person virtual care offering comprehensive solutions in telehealth, expert medical opinion, behaviour health and preventative care services, serving over 100 million members across 175+ countries in 40+ languages.

Job Summary

The Physician Case Manager (PCM) plays a vital role in remotely coordinating and managing the medical care of patients. This position requires utilizing telecommunication technology to provide virtual consultations, collaborate with healthcare teams and ensure seamless delivery of patient-centered care. The Physician Case Manager serves as a liaison between patients, providers and other stakeholders, ensuring effective communication, care coordination and optimal health outcomes.

Role and Responsibilities:

• Manage and follow up cases referred by Teladoc Health.
• Serve as the primary point of contact for patients, healthcare providers and other involved parties, ensuring effective communication and coordination.
• Call patients and collect full medical records from them while understanding their medical status and inquiries.
• Conduct comprehensive assessments of patients’ medical conditions, symptoms, treatment history, and other medical records/documents as required to be reviewed by Medical Experts.
• Collaborate with patients to develop personalized care plans, considering their unique needs, preferences and available resources.
• Complete clinical case summaries with company’s standard and explain Expert’s Opinion Report to the patient.
• Continuously monitor and evaluate patients’ progress, adjusting care plans as necessary and providing appropriate medical guidance and education.
• Fulfill the above task requirements with standard turnaround time per flow.
• Cooperate with Medical Director and Care Coordinators in quality and service improvement initiatives.
• Deliver remote advisory services as requested and committed by Teladoc Health, including but not limited to Expert Medical Opinion (EMO), Health Advisory, Chronic Disease Care, Coaching/Education and Referral.

Skill Requirements/Preferences:

Professional Experience:

Required:

• Medical degree from an accredited university/institution.
• Registered with an active medical license from the Philippine Medical Association.
• Graduate Diploma of Family Medicine or any other relevant specialty.

Languages:

Computer Skills:

• Proficiency in utilizing telecommunication technology and telemedicine platforms for virtual patient consultations.

Others:

• Excellent communication and interpersonal skills to establish rapport with patients and effectively collaborate with remote healthcare teams.
• Commitment to staying updated on telemedicine advancements, industry standards and professional development opportunities.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Consulting

Industries

• Hospitals and Health Care