PHL - Operations & Logistics Manager (Supply & Procurement)

Tidal; Manila; On-site; PHP 113,219 - 122,399; Full time

Job summary

Tidal is hiring an Operations & Logistics Manager (Supply & Procurement) to oversee day-to-day operations for a growing wellness eCommerce brand. The role is remote and requires end-to-end management of procurement and logistics.

Qualifications include 3-6+ years in operations and logistics, proficiency with Shopify and operational tools, and excellent communication skills. Competitive compensation offered at $1,850 - $2,000/month.

Qualifications

• 3–6+ years in operations, logistics, procurement, or supply chain roles.
• Strong execution background with hands-on supplier and logistics coordination.
• Excellent written and verbal English communication (C1 or C2 level).

Responsibilities

• Own end-to-end procurement and supply execution.
• Identify and manage supply risks across finished goods.
• Coordinate global logistics operations, including freight booking.

Skills

Operations and logistics management

Procurement

Supply chain coordination

Analytical skills

Communication

Tools

Shopify

Google Sheets / Excel

Asana

Monday.com

Notion

Slack

Zoom

Job description

PHL - Operations & Logistics Manager (Supply & Procurement)

Job Openings PHL - Operations & Logistics Manager (Supply & Procurement)

About the job PHL - Operations & Logistics Manager (Supply & Procurement)

Job Title: Operations & Logistics Manager (Supply & Procurement)

Contractor Fee: $1,850 - $2,000/month (USD)

Work Arrangement: Remote

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We are seeking an Operations & Logistics Manager (Supply & Procurement) to own day-to-day operational execution for a growing direct-to-consumer wellness eCommerce brand.

This is a hands-on, execution-driven role focused on procurement, inventory management, and global logistics. The business operates with a small but high-impact SKU count, and this role is critical to enabling growth and controlling costs by fully owning supply coordination, logistics workflows, and operational follow-through.

You will work closely with leadership to execute delivery plans once quantities and timelines are defined, ensuring suppliers, packaging partners, and logistics providers remain aligned and on track.

Key Responsibilities:

Own end-to-end procurement and supply execution, from ordering through receipt at the 3PL

Proactively identify and manage supply risks across finished goods, packaging, and accessories

Place and track purchase orders based on leadership delivery plans, maintaining end-to-end visibility from PO placement through receipt at the 3PL

Coordinate directly with suppliers to confirm quantities, lead times, production status, and ETAs, actively navigating potential supply disruptions to mitigate delays

Ensure accurate, up-to-date artwork and specifications are provided to packaging and manufacturing partners

Coordinate global logistics operations, including freight booking, shipment tracking, and carrier communication

Monitor inbound shipments, flag risks early, and resolve logistics or documentation issues as they arise

Track weekly logistics and fulfillment costs, monitor cost-to-serve, and identify opportunities to reduce costs or improve service levels

Monitor 3PL performance and service quality against expectations

Maintain accurate operational reporting (inventory health, OTIF performance, costs, partner performance) and manage Shopify operational configuration (SKUs, shipping settings, integrations)

Software/Platforms/Tools:

Shopify (admin and operational configuration)

OMS and inventory management systems

Google Sheets / Excel for tracking, cost monitoring, and reporting

Logistics, freight, and 3PL coordination platforms

Analytics dashboards and reporting tools

Project management tools (Asana, Monday.com, Notion)

Communication tools (Slack, Zoom, Google Workspace)

Qualifications:

3–5 years of freelancing or remote contractor experience

3–6+ years of experience in operations, logistics, procurement, or supply chain roles, preferably in eCommerce or consumer goods

Strong execution background with hands‑on supplier, packaging, and logistics coordination

Proficiency with Google Sheets / Excel for operational tracking and reporting

Experience with Shopify and OMS platforms preferred

Highly organized, detail‑oriented, and comfortable owning operational workflows end‑to‑end

Strong analytical and problem‑solving skills

Excellent written and verbal English communication (C1 or C2 level)

Comfortable working with founders, remote teams, and external partners in a fast‑paced environment

Shift Schedule:

Monday to Friday, with preferred overlap during US EST morning hours for the first 3–4 months to support onboarding and real‑time coordination with suppliers, manufacturers, and logistics partners.