Pet Groomer

TRANS OVERSEAS MANPOWER SERVICES INC.; Philippines; On-site; PHP 201,000 - 290,000; Full time

Job summary

TRANS OVERSEAS MANPOWER SERVICES INC. in the Philippines is seeking a compassionate Pet Groomer to professionally groom pets per client wishes, ensuring safety and well-being at all times.

You will wash, shampoo, condition, dry, trim, and style coats, and manage client requests while keeping the grooming area clean and safe. Strong communication and customer service are essential, with occasional scheduling adjustments and product upsell.

Qualifications

• Minimum 1 year of grooming experience.
• No minimum education required.
• Grooming experience and understanding of animal behavior.
• Ability to stand for long periods.

Responsibilities

• Groom pets per client wishes while following policy.
• Wash, shampoo, condition, and dry pets.
• Trim and style fur to owner preference.
• Ensure pet safety and comfort during grooming.
• Maintain tools and workspace cleanliness.
• Schedule and upsell pet care products.
• Report incidents to supervisor.

Skills

Professional grooming

Animal behavior

Attention to detail

Customer service

Communication skills

Stamina

Compassion for animals

Job description

DMW License No: DMW-028-LB-03072023-R

Accreditation No: 10488835

Job Description:

• Professionally perform grooming services of pets as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal.
• Greet clients and pets and take instructions for grooming them per the client’s wishes in a professional manner.
• Groom pets as advised & guided as per company policy and procedure. Clean and freshen pet hair by washing, shampooing, conditioning, and drying the pet.
• Shave, trim, and style pet hair according to the preferences of pet owners’ or standard grooming styles. Accommodating special requests that pet owners may have.
• Adding bows and nail polish for long or curly haired breeds such as poodles and shi tzus. Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals.
• Administer grooming all while ensuring safety and compassion for animal. Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding with guidance of supervisor.
• To ensure cleaning and sanitizing of all equipment & tools used and cleaning and cleanliness of work and grooming area. Ensuring that all pets are safe during the grooming process.
• Maintaining pets hygienic and physical appearance as per customers’ needs. Schedule, book, and verify appointments to fulfill the customer needs. Keep inventory of grooming products such as shampoo and soap.
• Able to treat animals with utmost care. Upsell pet care products. Reporting any incidents immediately to the concerns officially. Not to have any conversation directly with the pet owner unless it`s required.
• Taking grooming`s tools out of the premises is not allowed. To use the washing machine /drying and cleaning equipments as required in the work premises. Showing any aggressiveness towards the pets is not acceptable and prohibited.
• Assists in events or as needed and required by the organization. Assisting or replacing others as needed. Ability to work varied schedule and timings as per scheduled shifts and requirements.
• Adhere to all company’s policies, processes and procedures. Performs other duties as assigned.

Qualification:

• A minimum of 1 year(s) of working experience is required.
• No minimum educational attainment is required for this position.
• Proven professional grooming experience. Sound understanding of animal behavior. Strong attention to detail. The ability to stand for long periods of time.
• The ability to treat all animals with compassion. The ability to lift all pets, tools and equipment. Good communication skills. Good customer service skills.