Performance Coach

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Manila; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a seasoned Operations Leader to drive a high-performance culture across teams in Taguig. The role focuses on coaching leaders, maintaining data integrity, and ensuring governance of program deployments.

You will partner with program champions and Ops Leaders to identify improvements, manage cross-functional projects, and support teams across locations in a dynamic environment.

Qualifications

• 8-10 years of relevant work experience.
• Bachelor's degree in a related field; Master's preferred.
• Subject matter expertise on Lean tools.
• Experience coaching and mentoring Operations Leaders at all levels.
• Evidence of problem-solving mindset and comfort with business ambiguity.
• Exposure to working in diverse geographical and cultural environments.
• Experience with stakeholder management.
• Proficient in Microsoft Office suite.
• Ability to manage work-related projects and timelines in a dynamic environment.
• Experience working across all levels within an organization.

Responsibilities

• Drive a high-performance culture across assigned teams and locations through a coaching framework.
• Work with program champions and Ops Leaders to ensure methodologies are followed and trends tracked.
• Review assessments to identify improvements and implement changes with Champions and Leads.
• Meet regularly with Ops teams to provide support and guidance.
• Engage with newly hired and promoted Team Leads and Managers to ensure understanding of program requirements and behavior drives.
• Collaborate with OGO to maintain data integrity and governance over time.
• Liaise with program delivery teams during and after deployments to ensure connection with teams.

Skills

Coaching & mentoring

Stakeholder management

Problem-solving

Analytical mindset

Ambiguity tolerance

Team leadership

Communication

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What your day-to-day will look like:

• Drive a high-performance culture across assigned teams and locations through a coaching framework that reinforces our performance programs.
• Work closely with program champions and Ops Leaders to ensure program methodologies are followed, trends are tracked, and issues are resolved.
• Work with program champions and Ops Leaders to review regular assessments to identify areas of improvement and work with Champions and Leads to implement required changes.
• Meet regularly with Ops teams to provide support and guidance over time.
• Engage with newly hired and promoted Team Leads and Managers to ensure a clear understanding of program requirements and how to drive behaviors within their teams.
• Work collaboratively with OGO (our central team) to ensure data integrity over time by ensuring established program behaviors continue, and governance is followed.
• Liaise with program delivery teams during and after planned deployments to ensure connection with the teams.

Required Skills and Experience:

• 8-10 years of relevant work experience.
• Bachelors in a related field required; Masters preferred.
• Subject matter expertise on Lean tools.
• Experience in coaching and mentoring Operations Leaders at all levels.
• Evidence of problem-solving analytical mindset and comfort with business ambiguity.
• Exposure to working in diverse geographical and cultural environment.
• Experience with stakeholder management.
• Proficient in Microsoft office suite.
• Ability to manage work-related projects and timelines in a dynamic environment.
• Experience working across all levels within an organization.

Desired or preferred experience and technical skills:

• Desired - Black / Green Belt.
• Experience in managing and leading teams.

Location:

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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