People and Business Support Coordinator | AU | WFH

Staff Domain Inc; Pampanga; Remote; PHP 360,000 - 540,000; Full time

Job summary

Staff Domain Inc is seeking a proactive People and Business Support Coordinator in a remote setup based in the Philippines. The role combines HR operations with business development support, including recruitment coordination, onboarding, HR administration, and Salesforce data management.

You will ensure accurate records, timely onboarding, and smooth tender submissions while handling confidential information with discretion.

Qualifications

• 3 years in HR, recruitment, onboarding, or admin support.
• Bachelor's degree preferred but not required.
• Proficiency in HR software and AI tools to improve efficiency.
• Experience using Salesforce or similar CRM is highly regarded.
• Strong Excel and Word skills for data and document handling.
• Excellent written and verbal communication with strong organization.

Responsibilities

• Coordinate recruitment administration and onboarding for new starters and internal transfers.
• Manage employee records across HR systems and ensure data accuracy.
• Handle terminations, offboarding, and related documentation.
• Raise purchase orders and manage related processes.
• Manage Careers and HR inboxes with timely responses.
• Support business development with Salesforce data and tendering tasks.
• Coordinate tender submissions and ensure timely delivery.
• Create and maintain process guides and documentation.

Skills

Salesforce

HRIS

Excel

Word

AI tools

Communication

Organization

Education

Bachelor's degree in HR/BA

Tools

Salesforce

Job description

Setup and Location: Work from Home - Philippines

Work Schedule: 9:00 AM to 6:00 PM AEST | 7:00 AM to 4:00 PM (PH Time) Employment Type: Full-time

Ready to do workthat actually excites you?

We’re looking for a proactive and highly organized People and Business Support Coordinator to support both HR operations and business development activities within a fast-paced contractor environment. In this role, you'll take ownership of recruitment coordination, onboarding, HR administration, system updates, inbox management, and employee offboarding, ensuring people processes are completed accurately and on time. You'll also provide critical support to the business development team by maintaining Salesforce data, coordinating tender documentation, and helping ensure quality submissions are delivered on schedule.

This role is ideal for someone with a strong sense of urgency, exceptional attention to detail, and a "call first" mindset who enjoys balancing people-focused responsibilities with business support functions.

What You’ll Do

You’ll be the kind of person who:

HR Administration (Circa 3 Days Per Week)

Recruitment and Onboarding:

• Coordinate day-to-day recruitment administration and onboarding activities for new starters and internal transfers.
• Prepare employment offers for review prior to issue.
• Prepare Change of Contract documentation for internal transfers for approval.
• Initiate and coordinate background checks for new employees and transferring team members.
• Manage and release onboarding and induction requirements for new starters.

HRIS, Workbench, and Employee Data Management

• Enter, update, and maintain employee records across HR systems.
• Set up new employees and process employment changes within Workbench.
• Maintain accurate employee information with a high level of attention to detail.
• Ensure all employee records remain current, complete, and compliant.

Employee Documentation

• Upload, categorise, name, and maintain employee documents in accordance with company guidelines.
• Ensure employee profiles are complete and accurately documented.

Terminations

• Coordinate termination administration and offboarding activities.
• Prepare termination documentation for review and approval.
• Remove departing employees from relevant systems and records.

Purchase Order Administration

• Raise purchase orders in accordance with company procedures.
• Ensure purchase orders are processed accurately and within required timeframes.

Inbox Management

• Manage the Careers and HR inboxes throughout the day.
• Respond to, prioritise, and route enquiries in accordance with internal processes.

Business Development and Tendering Support (Circa 2 Days Per Week)

Salesforce Data Management

• Maintain accurate and up-to-date records for accounts, contacts, leads, and opportunities within Salesforce.
• Record tender opportunities, project details, key dates, outcomes, and related information.
• Log client interactions, meetings, and follow-up activities as directed.
• Review and maintain data quality by identifying duplicates, outdated records, and missing information.
• Generate standard reports and pipeline updates as required.

Tender Administration

• Monitor tender portals and registers for new opportunities.
• Maintain tender tracking registers and submission schedules.
• Coordinate, format, and proofread tender documentation, including CVs, capability statements, project experience profiles, and compliance submissions.
• Maintain an organised library of standard tender content, certifications, insurance documents, and company information.
• Prepare and coordinate tender submissions to ensure they are complete and submitted on time.

General Business Development Support

• Provide administrative support to the Business Development and Tendering team.
• Coordinate meetings and maintain organised shared folders and documentation.
• Support business development activities through accurate record-keeping and document coordination.

Administration and Process Documentation

• Provide general administrative support across the HR and Business Development functions.
• Record training and handover sessions and convert them into user-friendly process guides.
• Review and update user guides and process documentation as procedures evolve.
• Utilise AI tools and technology to improve administrative efficiency and streamline processes.

Requirements

What You Bring

We’re looking for someone with:

• Has a Bachelor's degree in Human Resources, Business Administration, or a related field, which is preferred but not required.
• Has at least 3 years of experience in human resources, recruitment, onboarding, business development support, tendering, or a related administrative role.
• Has proficiency in HR software, HR systems, and AI tools used to improve efficiency and streamline workflows.
• Has experience using Salesforce or a similar CRM platform, which would be highly regarded.
• Has strong Microsoft Excel skills, including the ability to manage, analyse, and maintain accurate data records.
• Has strong Microsoft Word skills with the ability to format, proofread, and prepare professional documents.
• Has excellent written and verbal communication skills.
• Has strong organisational skills and the ability to manage competing priorities across multiple teams.
• Has the ability to thrive in a fast-paced environment and prioritise tasks effectively.
• Has exceptional attention to detail and is committed to maintaining accurate and up-to-date records.
• Has the ability to handle confidential and sensitive information with discretion and professionalism.