Non-Voice - Flight Booking Agent Representative

Motortrade Nationwide Corporation; Navotas; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Fix weekends Off

Competitive Salary

Monthly Commissions

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits

Paid leaves, OT & holiday pay

13th-month pay

Fast-Track Career Growth

Retirement/Life Insurance

Signing Bonuses

Job summary

Motortrade Nationwide Corporation in the Philippines is hiring Call Center Agents for non-voice accounts at Metro Manila sites. This onsite role focuses on resolving customer inquiries and maintaining records, with a supportive team environment.

The position offers weekends off, competitive salary, monthly commissions, and benefits like HMO, 13th month, leaves, and signing bonuses. Fast-track career growth is available for high performers.

Qualifications

• Experience in call center or customer service environments preferred.
• Ability to stay calm and professional when handling inquiries.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Skills

Customer service

Communication

Problem solving

Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY