Part-Time Teller

RCBC; Naga; On-site; PHP 100,000 - 400,000; Part time

Job summary

A leading bank seeks a college student to support business center goals through account management and customer service. Responsibilities include aiding in process improvement and upholding service standards while working part-time hours. Ideal candidates should be enrolled in a relevant course and have strong customer support skills.

Qualifications

• Must be a college student, preferably in 1st to 3rd year.
• Able to work 40-80 hours per month.

Responsibilities

• Support account acquisition and cross-selling of products.
• Ensure adherence to service standards and efficient customer service.
• Assist in process improvement and technology implementation.

Skills

Customer Service

Process Improvement

Teamwork

Education

Enrolled in a 4-year course

Business or service industry-oriented course

Job description

Job Summary

• Supports the Business Center's volume objectives through account acquisition and cross-selling of YGC products.
• Willing to be assigned in FB Harrison, Malate, Padre Rada, Kalentong, T. Alonzo, A. Mabini, Adriatico, Ermita, and Mendiola Branch
  
  

How will you contribute?

• Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
• Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
• Capable in engaging to the business center's clients and offer an excellent customer service and experience.
• Works in a systematic manner to keep up with administrative functions delegated to him/her.
  
  

What will make you successful?

• Enrolled in a 4-year course/College student.
• Preferably enrolled in their 1st Year to 3rd Year level.
• Taking up a business or service industry oriented course will be an advantage.
• Able to work a minimum of 40 hours and maximum of 80 hours per month.