Packaged SaaS Application Engineer

Accenture in the Philippines; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture in the Philippines seeks a Packaged/SaaS Application Engineer to configure and support packaged or SaaS applications, adapting features to meet business requirements and managing releases. You will use standard tools, APIs, and low-code platforms to ensure compatibility and performance.

Based in Manila, the role requires independent work as an SME, collaboration with cross-functional teams, and a proactive approach to monitoring performance, troubleshooting, and documenting solutions.

Qualifications

• Minimum 1 year of experience in Salesforce CPQ.
• Minimum 3 years of overall experience.
• Based in Manila (Philippines) or willing to relocate to Manila.

Responsibilities

• Act as SME and perform independently.
• Participate in team discussions and drive solutions.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Monitor system performance and troubleshoot issues to ensure stability.
• Document processes and solutions to support knowledge sharing.
• Stay updated with industry trends to improve application performance.

Skills

Salesforce CPQ

Cloud architecture

System integration

Salesforce data & reporting

Salesforce best practices

Tools

APIs

Low-code platforms

Job description

Job Description

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Summary

As a Packaged/SaaS Application Engineer, you will engage in the configuration and support of packaged or Software as a Service applications. Your typical day will involve adapting features to meet business requirements, managing software releases, and ensuring the stability of the systems. You will utilize standard tools, APIs, and low-code platforms to align solutions with organizational needs while maintaining compatibility and performance standards.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and implement effective solutions.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Document processes and solutions to enhance knowledge sharing within the team.
• Stay updated with industry trends and best practices to continuously improve application performance.

Professional & Technical Skills

• Required Skill: Expert proficiency in Salesforce CPQ.
• Strong understanding of cloud-based application architecture and deployment.
• Experience with integration tools and techniques to connect Salesforce CPQ with other systems.
• Familiarity with data management and reporting tools within Salesforce.
• Knowledge of best practices for configuring and customizing Salesforce applications.

Additional Information

• The candidate should have minimum 1 year of experience in Salesforce CPQ.
• This position is based at our Manila office.
• Minimum 3 year(s) of experience is required

Requirements