Outbound Sales/Appointment Specialist

SPLACE BPO; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A BPO company in Davao City is seeking an Outbound Sales/Appointment Specialist. You'll be responsible for making calls to potential clients interested in legal services, qualifying leads, and scheduling appointments with attorneys. Ideal candidates will have experience in sales or telemarketing and possess strong communication skills. This role is office-based with a workload of 40 hours per week offering a rate of 150 per hour.

Qualifications

• Proven experience in an outbound sales, telemarketing, or appointment-setting role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to build rapport quickly.

Responsibilities

• Make outbound calls to potential clients interested in legal services.
• Qualify leads by gathering necessary information.
• Schedule appointments with attorneys.

Skills

Outbound sales experience

Verbal communication

Interpersonal skills

Detail-oriented

Tools

CRM systems

Job description

Overview

Role: Outbound Sales/Appointment Specialist

Rate: 150 per hour

Workload: 40 hrs per week

Set-up: Office-based

Key Responsibilities

• Make outbound calls to potential clients who have expressed interest in legal services or may benefit from our assistance.
• Qualify leads by gathering necessary information about their case or legal needs.
• Clearly communicate the value of our legal services and answer basic inquiries.
• Schedule appointments or consultations with our attorneys.
• Maintain detailed and accurate records of all interactions in the CRM system.
• Follow up with prospects who have shown interest but have not yet scheduled an appointment.
• Collaborate with the marketing team to align on outreach strategies and messaging.
• Meet or exceed weekly and monthly performance targets for calls and appointments set.

Qualifications

• Proven experience in an outbound sales, telemarketing, or appointment-setting role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport quickly.
• Ability to handle objections and remain professional under pressure.
• Detail-oriented with strong organizational skills.
• Experience using CRM systems or sales software.
• Self-motivated with the ability to work independently and as part of a team.

Preferred Skills

• Familiarity with personal injury law or legal services is a plus.
• C1 English Level Proficiency