Outbound Contact Center Specialist

United Coconut Planters Life Assurance Corp (Cocolife); Makati; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Guaranteed 15th-month bonus

Performance incentives

Overtime pay

Promotion to permanent employee

Career advancement

Free group life insurance

Free HMO coverage

Medical allowances

Health insurance and life insurance

30 days of leave

Mental Health / Wellness Leave

Rice allowance

Clothing allowance

Company Christmas gift

On-site parking

Separation and retirement benefits

Company events and employee engagement

Job summary

United Coconut Planters Life Assurance Corp (Cocolife) in Metro Manila seeks a customer service professional to handle outbound calls and address customer issues and complaints.

Applicants should have a college degree in business-related courses and at least 6 months of contact center experience, with strong communication, multitasking, and adaptability in a fast-paced environment. The role offers extensive benefits and opportunities for career advancement.

Qualifications

• College degree in business-related courses.
• At least 6 months of contact center experience.
• Good communication skills and the ability to multitask in a fast-paced environment.

Responsibilities

• Making outbound calls, addressing customer issues and complaints.

Skills

Communication skills

Multitasking

Adaptability

Education

College degree in business-related courses

Job description

United Coconut Planters Life Assurance Corp (Cocolife) in Metro Manila seeks a customer service professional to handle outbound calls and address customer issues and complaints.

Applicants should have a college degree in business-related courses and at least 6 months of contact center experience, with strong communication, multitasking, and adaptability in a fast-paced environment. The role offers extensive benefits and opportunities for career advancement.