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A leading recruitment platform is seeking a dedicated order management specialist to troubleshoot sales orders and enhance management processes. The role involves monitoring orders, managing communication with sales departments, and ensuring compliance with customer delivery requirements. Candidates must hold a bachelor's degree and have 1-2 years of related experience, particularly with SAP. This full-time position is located in Taguig and requires in-person work.
Job Description: Trouble shoots all sales orders and assist to identify and execute various enhancement to all management process. Manage all communication with all sales department order and process all customer orders and delivery of products. Coordination/Follow-up with the NT Sales Team (BDM/TL/TSR) for their Purchase Orders. Coordination/Requesting with NT Sales Team for the extension of Purchase Order cancel date. Checking and monitoring orders thru TARKIE vs. SAP (Systems Application Programming). Validate Purchase Order as to Accuracy (price, Quantity, Barcode & Item Description). Ensure compliance with Customer Delivery Requirements (Advanced Shipment Notice (ASN), Palletized Delivery, Shrink Wrapping, Receiving Window, Bundling for BOTO, etc.) Ad Hoc Reports: Late Orders (based on agreed Day 0 order submission), List of store without Orders (based on delivery Cluster), Delisted/Depleted Item, etc.
Responsible for error free processing of orders for assigned customers i.e., order retrieval, encoding into SAP, transmission to warehouse etc. up to DR/SI creation. Monitors timely submission of orders and processing until delivery to customers. Updates and advise concerned groups of any specific requirements of the customers or order including special instructions. Provides information on status of orders via regular report or ad hoc inquiry. Accountable for performance of OM Staff reporting to him/her - for TL/Supervisor.
CAN START ASAP
Full-time
Employee discount
Bachelor's (Required)
Taguig (Preferred)
In person