Oracle EPM Specialist

SGS; Makati; Hybrid; PHP 1,116,000 - 1,897,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work model

SGS University learning opportunities

Multinational environment

Job summary

SGS is a world-leading Testing, Inspection and Certification company recruiting an Oracle EPM Specialist to join the Corporate IT team. You will develop and maintain Hyperion planning, Essbase and HFM, while supporting month-end activities and documenting implementations.

You will work with global teams and external partners, ensuring governance, security configurations, and timely delivery of EPM solutions in a hybrid work model.

Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science.
• Minimum 3 years’ experience in Hyperion or related EPM products.
• Solid development experience with EPM systems.
• Experience with Oracle EPM Cloud is desirable.
• Front-end customer support experience desirable.
• Ability to communicate technical information to non-technical audiences.

Responsibilities

• Oversee month-end support and maintenance for Oracle EPM applications.
• Ensure development estimates by partners are reasonable.
• Monitor 2nd/3rd level support with teams and partners.
• Attend internal/external service meetings and discuss incidents.
• Manage issues and ensure resolution per escalation procedures.
• Perform regular service quality checks on tickets and requests.
• Maintain access and security configurations per audit standards.
• Monitor monthly metadata, FX rates, and business rules.
• Support year-end rollover activities and financial close.
• Collaborate with infrastructure and delivery teams for SGS initiatives.

Skills

Analytical skills

Problem solving

Troubleshooting

Stakeholder management

Communication skills

Influence decisions

Technical guidance

Collaboration

Adaptability

Fast-paced environment

Continuous improvement

Education

Bachelor's degree in IT or Computer Science

Master's degree in IT or Computer Science

Job description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise - "when you need to be sure" - underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

Job Description

The Oracle EPM Specialist is a position within the Corporate Information Technology (IT) team, responsible for the technical and functional development of Hyperion products (Planning, Essbase and HFM), maintaining and deploying small developments, working as part of a team of specialist.

Oracle EPM expert will actively development activities, review business requirements and specifications, provide support for month end activities, task their prioritization and calendarization, managing business requests, gathering requirements and preparing implementation plans and system documentation.

This role supervises the maintenance of EPM applications, including metadata management, calculation scripts, business rules, reports and dashboards. Oracle EPM Specialist also supports Service Managers by providing information or clarifications on incidents or requests as needed.

Responsibilities

• Oversee month end support and maintenance for the Oracle EPM applications.
• Oracle EPM specialist is responsible for ensuring that development estimates made by partners are reasonable and acceptable.
• Monitor 2nd or 3rd Level Support, working closely with Oracle EPM Application Maintenance Teams, business users, infrastructure team and application outsourcer (Oracle).
• Attend internal and external service meetings to discuss incidents and improvement plans.
• Manage and monitor issues closely and ensure their resolution according to applicable escalation procedures.
• Perform regular service quality checks on incident tickets and requests and prepare improvement plans.
• Maintain the access and security configurations, ensuring the right level of control in line with the standards required by system auditors and internal controls.
• Monitor monthly maintenance activities: Maintain metadata, member list, FX Rates, business rules and validation checks.
• Support the year end Rollover activities, and support any other activity related financial closing.
• Collaborate with Infrastructure teams, Solution Architects, Delivery managers and Application Outsourcers for any initiative that will require SGS engagement.

Qualifications

• Bachelor’s degree and/or master’s with relevant IT or Computer science background.
• High Level Degree or equivalent in Computer Science or related subjects.
• Minimum 3 years’ experience in Hyperion or related EPM products on any of the following processes:
  • Financial Planning and Budgeting.
  • Enterprise Data Management & Essbase.
  • HFM - Hyperion Financial Consolidation
  • EPM Technical Architecture.
• Solid experience in development activities of EPM systems at any stage of its life cycle.
• Experience in Oracle EPM Cloud is desirable.
• Front-end customer support experience is desirable.
• Demonstrated ability to communicate technical information to a non-technical audience.
• Experience in business analysis and defining cases is desirable.
• Getting commitment to action by considering impacts. Combining formal and informal communication channels to achieve the desired result.

Required Skills

• Strong analytical, problem-solving and troubleshooting skills.
• Ability to balance business requirements with long-term system stability and architectural best practices.
• Excellent stakeholder management and communication skills.
• Ability to influence decisions and provide trusted technical guidance.
• Collaborative, adaptable and comfortable working across global teams and external partners.
• Proactive, flexible and able to thrive in a fast-paced environment.
• Embraces change and continuous improvement.

Additional Information

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and a hybrid work model.
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.