Ops Manager - Backend Operations & Process Improvement

Valuemax Group Ltd; Santo Niño 1st; On-site; PHP 700,000 - 900,000; Full time

Job summary

Valuemax Group Ltd is seeking an Operations Manager - Backend Business Operations to lead efficiency initiatives and optimize backend processes. The role requires strong project management and experience in manufacturing-like environments to drive SOPs and cross-functional collaboration.

The candidate will monitor KPIs, mentor team members, and report performance to senior leadership while controlling resources for productivity improvements in a fast-paced setting.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, process improvement, or a similar role.
• Proven experience in leading and managing process improvement projects, preferably in a manufacturing or similar environment.
• Strong understanding of operational processes and best practices.
• Excellent project management skills with the ability to handle multiple projects simultaneously.
• Proficient in using process improvement tools and methodologies (Lean, Six Sigma).
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Lead and manage projects aimed at improving operational efficiency and productivity, from planning through execution and evaluation.
• Identify, develop, and implement strategies to streamline workflows and optimize productivity.
• Develop and enforce standard operating procedures (SOPs) for various backend functions.
• Collaborate with cross-functional teams to drive process improvements and implement best practices.
• Oversee daily operations of the Backend Business Operations, ensuring efficient and effective processes.
• Monitor KPIs to track progress and ensure goals are met.
• Train and mentor team members on process improvements and operational excellence.
• Manage and optimize resource allocation to maximize productivity.
• Prepare and present reports on operational performance and project progress to senior management.

Skills

Operations management

Process improvement

Project management

Lean

Six Sigma

Analytical thinking

Communication

Education

Bachelor's degree in Business Administration, Operations Management, or a related field

Tools

Microsoft Office

Job description

Valuemax Group Ltd is seeking an Operations Manager - Backend Business Operations to lead efficiency initiatives and optimize backend processes. The role requires strong project management and experience in manufacturing-like environments to drive SOPs and cross-functional collaboration.

The candidate will monitor KPIs, mentor team members, and report performance to senior leadership while controlling resources for productivity improvements in a fast-paced setting.