Operations Support

SL Temps; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A catering services provider in Metro Manila seeks an Operations Support professional to ensure smooth food service operations. This role involves logistics coordination, administrative support, and enhancing customer satisfaction during events. Ideal candidates should possess strong skills in organization, communication, and crisis management. This position facilitates effective day-to-day operations and event execution.

Qualifications

• Strong organizational skills to manage logistics and event details.
• Proficiency in handling administrative tasks and communication.
• Capability to assess and enhance service quality during events.

Responsibilities

• Organize delivery schedules and manage catering inventory.
• Assist in staff coordination and maintain operational records.
• Support event execution while ensuring food safety compliance.

Skills

Logistics management

Administrative skills

Customer service skills

Event coordination

Job description

An Operations Support role in catering services ensures smooth day-to-day functioning of food service operations by handling logistics, administrative tasks, staff coordination, and quality control. They act as the backbone of catering teams, making sure events run seamlessly from preparation to execution.

Logistics & Coordination

• Organize delivery schedules for food, beverages, and equipment.
• Ensure venues are properly set up with required furniture, décor, and service stations.
• Manage inventory of catering supplies and kitchen equipment.

Administrative Support

• Maintain records of orders, invoices, and client contracts.
• Assist in scheduling staff shifts and tracking attendance.
• Handle communication between kitchen staff, servers, and management.

Event Execution

• Support catering managers in planning menus and service flow.
• Oversee food safety compliance and hygiene standards.
• Troubleshoot issues during events (e.g., equipment failure, last‑minute client requests).

Customer Service

• Liaise with clients to confirm event details and special requirements.
• Ensure guest satisfaction by monitoring service quality during events.