Operations Strategy Lead

Generika Drugstore; Parañaque; On-site; PHP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Strategy Lead to drive innovation and strategic goals within store operations. This pivotal role involves collaborating with cross-functional teams to enhance the retail experience and align initiatives with business objectives. You will analyze market trends, manage high-impact projects, and supervise a dedicated team to ensure effective execution. If you possess strong analytical skills, a customer-centric mindset, and a passion for operational excellence, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 3-4 years of experience in Finance and Business Development.
• Certifications in Project Management or Business Innovation preferred.

Responsibilities

• Define strategic goals and track progress for store operations.
• Lead projects from ideation to execution for innovative solutions.

Skills

Critical and analytical thinking

Problem-solving

Customer-centric mindset

Interpersonal skills

Stakeholder management

Project management

Time management

Communication skills (Filipino and English)

Financial analysis

Market research

Education

Bachelor’s degree in Economics

Bachelor’s degree in Management Engineering

Bachelor’s degree in Operations Management

Bachelor’s degree in Accounting

Bachelor’s degree in Financial Management

Tools

MS Office

Advanced Excel

Job description

Operations Strategy Lead

The Operations Strategy Lead is responsible for developing and implementing the store operations’ strategic goals. He/She is in charge of identifying opportunities for innovation and leading initiatives to drive continuous improvement. This role involves collaborating with cross-functional teams to align strategies and innovation initiatives with business goals, analyzing retail market trends and competitors to inform strategic decision-making, and providing guidance to team members on related projects.

Job Responsibilities

Strategic Support, Planning, Synergies, and Culture Driving

1. Act as the gatekeeper for new opportunities within Generika’s store operations, focusing on idea management, alignment, and relevance to store operations’ goals.
2. Define strategic goals, obligations, and roadmaps for store operations through planning sessions, and track progress regularly to ensure effective communication and operationalization of strategies.
3. Collaborate with Business Units on high-priority initiatives including synergies, partnerships, transformational projects, and stakeholder issues.

Identify Areas for Innovation & Lead High-Impact Projects

1. Determine customer needs to develop innovative solutions that enhance the retail experience and support industry positioning.
2. Manage end-to-end projects for major innovations from ideation to execution and handover to the relevant business units.
3. Work with the Customer Insights team and stakeholders to gather information, develop solutions, and analyze business impacts and ROI.
4. Monitor technological trends and analyze requirements to bring new products/solutions to the network.

Market and Competitive Intelligence

1. Maintain current knowledge through workshops, publications, networking, and professional societies.
2. Monitor macroeconomic cycles, trends, and regulatory policies, analyzing implications for the group.
3. Report regularly on competitors’ performance and strategic moves to identify opportunities and risks.

Supervision of Strategy & Innovation Specialist

1. Supervise and guide the team, ensuring proper handling of projects and activities.
2. Review work for accuracy and quality.
3. Approve work schedules, leaves, and edits.
4. Develop talent within the team for skills continuity and knowledge transfer.

Job Requirements and Preferences

Education & Experience

• Bachelor’s degree in Economics, Management Engineering, Operations Management, Accounting, Financial Management, or related fields.
• At least 3-4 years of relevant experience, preferably with a background in Finance and Business Development.
• Certifications in Project Management, Design Thinking, Business Innovation are preferred.

Core Competencies

• Critical and analytical thinking, problem-solving, customer-centric mindset.
• Excellent interpersonal skills, stakeholder management.
• Strong project and time management skills.
• Excellent communication skills in Filipino and English.
• Proficiency in MS Office, especially advanced Excel skills.
• Experience in business case evaluation, financial analysis, market research.
• Strong presentation and storytelling skills.