Operations Manager - 7641

Cambridge University Press & Assessment; Manila; Hybrid; PHP 525,000 - 703,000; Full time

Benefits offered by this job

HMO & Life Insurance

Paid annual leaves

Vesting/Retirement package

Career growth

Well-being programs

Hybrid schedule

Collaboration across cultures

Job summary

Cambridge University Press & Assessment is seeking an Education Futures Operations Manager in Makati City, Metro Manila. This role operates in a hybrid environment with a two-day office week and overlaps UK hours, offering permanent employment with a focus on operations, administration, and business management within Education Futures.

You will lead the Manila-based support team, improve processes, and coordinate day-to-day directorate activities, planning, budgeting and performance tracking.

Qualifications

• Experience in operations or admin leadership roles.
• Experience managing budgets, expenditures and forecasting.
• Line management experience.
• Strong planning and organisational skills.
• Experience with reporting dashboards or BI tools is a plus.

Responsibilities

• Oversee Directorate Operations and provide admin support across Education Futures.
• Support annual, quarterly and monthly planning; track priorities and milestones.
• Assist in financial administration including budgeting, forecasting and cost control.
• Line manage Manila-based operations and administrative staff.

Skills

Operations leadership

Budget management

Team leadership

Planning & scheduling

Communication

Tools

BI tools

Job description

Job Description:

Education Futures - Operations Manager

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 47,000 to Php 63,000

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable with this salary range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated Operations Manager to join our Education Futures team.

Education Futures Operations Manager provides operational, administrative and business management support across the Education Futures directorate. They will also be responsible for leading the Manila-based support team and continuously improving operational processes, systems and ways of working.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well‑being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well‑being programs
• Flexible schedule, hybrid work arrangement and work‑life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as a Education Futures Operations Manager?

Reporting to the Director of Education Futures and dotted line to Head of Research (Operations & Partners Research), your accountabilities will include:

• Directorate Operations including coordinating day‑to‑day directorate operational activities with effective administrative and operational support across all Education Futures functions.
• Planning and Business Management by support annual, quarterly and monthly planning processes and maintain oversight of directorate priorities, activities and milestones
• Financial Administration by support the management, monitoring, forecasting and budget planning activities.
• Line manage Manila‑based operations and administrative colleagues.

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

An ideal candidate has the following qualities:

Essential:

• Experience in an operations, business management, project coordination or administrative leadership role.
• Experience supporting complex teams or programmes in a fast‑paced environment.
• Experience managing budgets, expenditure tracking and financial administration.
• Experience line managing and developing colleagues.
• Strong organisational and planning skills.

Desirable:

• Experience within education, research, publishing, international development or professional services.
• Experience implementing process improvement initiatives.
• Experience working with reporting, dashboards or business intelligence tools.

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language,

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.