Operations Leader - Retail & F&B, Customer Experience

Famous Belgian Waffles; Rizal; On-site; PHP 700,000 - 1,200,000; Full time

Benefits offered by this job

Government Mandated Benefits

Professional Development

Job Training

Job summary

A popular food and beverage company in Rizal is seeking an Operations Manager to oversee daily operations of cart and kiosk units. The ideal candidate will have 3-5 years of experience in operations management, strong leadership skills, and a passion for customer service. This full-time role requires excellent communication abilities and adaptability in a dynamic environment, as well as proficiency in data analysis.

Qualifications

• 3-5 years experience in operations management, preferably in F&B, retail, or consumer-facing industries.
• Strong leadership and team management experience.
• Proficiency in data analysis and business reporting.

Responsibilities

• Direct and manage daily operations of cart and kiosk units.
• Lead a team of Area Supervisors and frontline staff.
• Ensure adherence to operational standards for safety and sanitation.

Skills

Excellent Communication Skills

Strong Work Ethic

Sales Management

Attention to Detail

Customer Management

Education

Bachelor's degree in Business, Operations Management, Hospitality, or related fields

Job description

A popular food and beverage company in Rizal is seeking an Operations Manager to oversee daily operations of cart and kiosk units. The ideal candidate will have 3-5 years of experience in operations management, strong leadership skills, and a passion for customer service. This full-time role requires excellent communication abilities and adaptability in a dynamic environment, as well as proficiency in data analysis.