Operations Lead - BOS

ACTS Brand; Boston (MA); On-site; PHP 1,813,000 - 1,985,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401K with company matching

Paid vacation & holidays

Job summary

ACTS-Aviation Security, Inc. is hiring an Operational Lead Security Agent for the BOS airport in Boston, Massachusetts. This role supports Security Agents, schedules coverage, and liaises with airlines, FAA, and other authorities to ensure policy adherence.

The position requires a high school diploma, at least two years of supervisory experience, and fluency in English, with pre-employment screenings and background checks as part of onboarding.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years supervisory experience.
• Must be at least 18 years old.

Responsibilities

• Schedule and assign Security Agents to ensure coverage.
• Liaise with Local Airline Customers, Host Catering units, and FAA or other Government Authorities.
• Maintain security related records as required by authorities.
• Report daily, weekly, monthly activities to management.
• Recruit, hire and retain high-quality security agents.
• Ensure compliance with regulations and trainings.
• Perform other duties as assigned by management.

Skills

Administrative skills

Operations knowledge

English communication

Education

High School diploma or equivalent

Job description

Join a Global Leader in Aviation Security!

Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays!

ACTS-Aviation Security, Inc. has an immediate opening for an Operational Lead Security Agent at the BOS airport in Boston, Massachusetts.

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Essential Duties and Responsibilities

• Service Supervisors provide support to GSI Leads and Security Agents (SC) in the daily activities established by the customer’s requirements.
• Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
• Serves as a liaison for the Local Airline Customers, Host Catering units, and FAA or other Government Authorities.
• Ensures and maintains all security related records as indicated by the local Airline Customers, FAA, and other Government Authorities.
• Ensures that all Government, Customer, Airlines, and local requirements are met.
• Reports all daily, weekly, monthly activities to the appropriate member of management.
• Conducts and ensures that all training and orientation are provided to employees.
• Works with Regional HR Manager to recruit, hire and retain highest quality security Agents.
• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
• Performs all other duties as assigned by ACTS-Aviation Security management.

Salary Range: $21.00/hr

Education

High School diploma or equivalent.

Work Experience

A minimum of 2 years supervisory experience
Must be at least 18 years old.

Job Skills

Strong administrative skills.
Must have excellent knowledge of operation.

Communication Skills

Must possess both written and oral communication skills in English.

Certificates, Licenses and Registrations

New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)

Travel

None.

Environmental Requirements

Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.

Demonstrated Competencies to be Successful in the Position

• Security Mindset – take pride in keeping the skies safe and the flights secure
• Trust - keeping promises and speaking the truth.
• Customer Focused - the willingness to listen and the duty to act – promptly and appropriately.
• Team Spirit - integrity, experience, collaboration and open communication.
• Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

ACTS-Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category protected under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.