Operations Head

Madonna and Child Medical Center; Misamis Oriental; On-site; PHP 2,326,000 - 3,491,000; Full time

Job summary

A healthcare facility in Misamis Oriental is seeking an experienced Operations Head to manage Facility, Marketing, and IT teams. The ideal candidate should have over 5 years of leadership experience in relevant fields and a strong focus on operational efficiency and customer engagement. This role offers the chance to drive innovation within a dynamic environment.

Qualifications

• At least 5 years of experience in operations, facilities, marketing, or IT leadership.
• Experience in healthcare, hospitality, or service industries is a plus.
• Ability to manage multiple teams and vendors.

Responsibilities

• Lead and empower diverse teams in Facilities, Marketing, and IT.
• Ensure a safe and efficient environment for all stakeholders.
• Drive marketing initiatives to enhance brand and customer engagement.
• Oversee IT operations ensuring technological efficiency.
• Build systems for smoother, cost-effective operations.
• Champion customer care to ensure client satisfaction.

Skills

Leadership

Strategic Thinking

Communication

Problem Solving

Operational Efficiency

Digital Transformation

Team Management

Job description

We’re Hiring: Operations Head

Are you a dynamic leader who thrives on keeping things running seamlessly while also driving growth and innovation?

We’re on the lookout for an Operations Head who can balance three exciting worlds:

• Facility & Maintenance (Housekeeping, Linen & Laundry, Security, Transport, Safety, Dietary)

• Marketing (Marketing Operations, Business Development, Customer Care)

• Information Technology (IT Infrastructure, Systems & Network Management, Digital Transformation, Data Security & Support)

If you love creating impact behind the scenes, in front of the market, and through technology, this role is for you!

What You’ll Do

As our Operations Head, you’ll:

• Lead and empower diverse teams (Facilities, Marketing, and IT) to deliver top-notch service across functions.

• Ensure a safe, efficient, secure, and welcoming environment for employees, partners, and customers.

• Drive marketing initiatives that boost our brand, deepen customer engagement, and open new business opportunities.

• Oversee IT operations — from infrastructure and systems to digital solutions — ensuring technology enables smarter, faster, and more secure operations.

• Build systems and processes that make everyday operations smoother, smarter, and more cost-efficient.

• Champion customer care — making sure every client feels valued and heard.

What We’re Looking For

• A strategic yet hands-on leader with at least 5 years of experience in operations, facilities, marketing, or IT leadership (healthcare, hospitality, or service industries are a big plus!).

• Someone who can manage multiple teams and vendors while keeping service quality and innovation at the center.

• A growth-minded professional who’s not afraid to challenge the status quo and push for better ways of doing things.

• Excellent communicator, collaborator, and problem solver — you thrive in building relationships inside and outside the organization.

• Business- and tech-savvy, with a solid grasp of operational efficiency, digital transformation, and market growth.