Operations Director

HRTX; Taguig; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the food industry seeks an Operations Director to manage and oversee its multi-store restaurant operations in Luzon. The ideal candidate will implement operational strategies, ensure compliance across all branches, and enhance customer service quality. This pivotal leadership role requires significant experience in multi-unit restaurant settings and the ability to drive performance excellence.

Qualifications

• Minimum 10 years of experience in QSR or multi-unit restaurant operations.
• Strong leadership, decision-making, and communication skills.
• Ability to manage multiple locations and large teams effectively.

Responsibilities

• Lead and manage restaurant operations to achieve business targets and service standards.
• Supervise Area Managers and oversee staff development and training.
• Monitor key metrics such as sales, labor costs, and customer satisfaction.

Skills

Leadership

Decision-Making

Communication

Job description

Position:Operations Director
Location: Taguig City
Work Setup:Onsite

Role Overview

The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches.

Responsibilities

• Lead and manage restaurant operations to achieve business targets and service standards.
• Supervise Area Managers and oversee staff development and training.
• Monitor key metrics such as sales, labor costs, and customer satisfaction.
• Ensure adherence to health, safety, and food quality regulations.
• Collaborate with HR, Marketing, and Supply Chain for operational alignment.

Qualifications

• Minimum 10 years of experience in QSR or multi-unit restaurant operations.
• Strong leadership, decision-making, and communication skills.
• Ability to manage multiple locations and large teams effectively.