Operations Assistant

SM Supermalls; Parañaque; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company in the retail sector is seeking a proactive Operations Assistant/Secretary for SM City BF Parañaque. The successful candidate will provide vital administrative support, ensure customer satisfaction, and maintain compliance with policies. This role is ideal for fresh graduates or those with administrative experience, offering an engaging work environment with opportunities for growth.

Qualifications

• Administrative or customer service background.
• Proficient in Microsoft applications.
• Ability to work with minimum supervision.

Responsibilities

• Manages calls, schedules, reports, and communications for the Assistant/Mall Manager.
• Handles inquiries and coordinates mall activities with departments.
• Maintains proper filing of financial documents and manages documentation.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Graduate of any 4-year course

Tools

Microsoft applications

Job description

We are seeking a proactive and detail-oriented Operations Assistant/Secretary to support the daily operations of the mall.

Job description:

• Administrative & Operational Support: Manages calls, schedules, reports, and communications for the Assistant/Mall Manager; supports mall events and ensures zero errors or delays in task execution and records management.
• Meeting & Report Coordination: Oversees meeting schedules, prepares and monitors reports, and ensures timely and accurate documentation.
• Customer Service & Communication: Handles inquiries, coordinates mall activities with departments and partners, and ensures accuracy in memos, notices, and tenant communications.
• Compliance & Documentation: Maintains proper filing of financial documents, monitors routed approvals, manages incoming/outgoing documents, and ensures policy adherence with zero nonconformance incidents.

Qualifications:

• Graduate of any 4-year course
• At least have an administrative or customer service background
• Proficient in Microsoft application, good in English oral and written skills
• Can perform with minimum supervision, willing to work on flexible schedule.
• Fresh graduates are welcome to apply.

Work Location:

• SM City BF Parañaque